Project Manager - Service Development (Systems)

Historic Environment Scotland
30471.00 - 35766.00 GBP Annual
11 Aug 2017
23 Aug 2017
Contract Type
Full Time
Thank you for your interest in the post of Project Manager - Service Development with Historic
Environment Scotland based at Longmore House/John Sinclair House, Edinburgh. This is a permanent and pensionable appointment.
Working within the Portfolio teams, your role will focus on the management of projects, which may include infrastructure, bespoke development and/or commercial off the shelf products.
About us
We are the lead body for Scotland's historic environment; a charity dedicated to the advancement of heritage, culture, education and environmental protection. We're at the forefront of researching and understanding the historic environment, and addressing the impact of climate change on its future. We investigate and record architectural and archaeological sites and landscapes across Scotland and care for more than 300 properties of national importance. We have a People Strategy which will be overarching strategy to which ensures we support and develop staff within the organisation.
Our Vision
Our vision is that Scotland's historic environment is cherished, understood, shared and enjoyed with pride by everyone.
Our Mission
- To enhance knowledge and understanding of Scotland's historic environment.
- To protect, conserve and manage the historic environment for the enjoyment, enrichment and benefit for everyone - now, and in the future.
- To share and celebrate our culture heritage with the world.
Overview of the post and information about the team
Based within the Portfolio teams of the IT Department, which forms part of the organisation's Corporate Services directorate, the Project Manager will be responsible for a variety of projects in a range of technology domains, which may include infrastructure, bespoke development and/or commercial off the shelf products. The successful candidate will be required to deliver projects to time, quality, budget and customer satisfaction requirements, using agreed Service Development lifecycle.
Key responsibilities, duties and objectives
- Project manage a variety of projects primarily in infrastructure, and/or commercial off the shelf products but may be involved in a range of technology domains, including bespoke development (web, database and GIS)
- Deliver projects to time, quality and budget, with high customer satisfaction for business outcomes achieved
- Manage the full service delivery lifecycle from requirements through to deployment into live and handover to BAU operations using the required project methodology for the project (Agile or Prince2)
- Produce accurate project estimates for effort, goods and services, and other costs. Liaise with third parties where necessary to obtain these. Help to develop project business cases where required
- Identify skills required for successful project completion and liaise with IT colleagues to secure these in a timely manner
- Ensure that project scope and requirements are well-understood and clearly defined and documented. Work effectively with business customers to specify and deliver solutions that meet their needs
- Lead the team, including prioritising, allocating and reviewing tasks. Create a constructive and fulfilling project team culture
- Support the work of team members, providing constructive feedback, coaching and skills development. Take appropriate action when team performance deviates from agreed tolerances
- Manage effective deliveries from third parties on projects. Work with ITMO to ensure effective supplier and contract management, including the escalation of issues
- Manage the change control procedure, and ensure that project deliverables are completed with agreed cost, timescale and resource budgets, and are signed off
- Regularly track and analyse progress, effort consumption and costs. Ensure that realistic project plans are maintained, and take appropriate actions to ensure that projects continue to track to cost, quality and agreed timescales
- Produce regular and accurate project reports as required. Engage regularly with stakeholders to ensure clear understanding of project progress and timely resolution of issues
- Deliver each project using agreed Service Development methods, tools and deliverables, adhering to all required governance and reporting obligations
- Maintain regular and proactive risk management: identify, assess and manage risks to the project
Post Competencies
You will be assessed against these competencies during our selection process.
Core Competencies:
- Delivering excellent Service - Demonstrating a commitment to quality services
- Teamwork - Contributing to and supporting working together
- Planning and Organising - Putting plans and resources in place to achieve results
- Communication - Communicating appropriately and clearly
- Knowledge & Expertise - Applying and developing knowledge and expertise to achieve results - (See below for specific criteria)
Management Competencies:
- Achieving results - Focusing on the delivery of objectives
- Leading your team - Leading and developing people
Knowledge, skills and experience
We will assess that you meet the essential requirements and required professional qualifications as part of the selection process.
Essential requirements:
- Strong practical experience as a project manager in an IT service context, including leading projects using both Waterfall and Agile approaches. Practical application of industry standards.
- Exposure to managing projects across a wide range of technologies/domains including commercial package implementation and bespoke developments
- Experience in running multiple projects in organisations of a similar scale and complexity to HES.
- Understanding of and exposure to IT governance.
- Experienced in working within environments of good project management and/or service development practice; experienced in using a range of good practice IT project management tools
- Experienced in managing subcontractors and ensuring delivery to timescales and budgets
- Self-motivated individual with demonstrable ability to work autonomously and manage own workload
- Strong business liaison skills - able to translate business needs to project scope and to explain project issues in non-technical language
- Strong MS Office skills.
Qualifications & Professional Memberships:
- Educated to Degree in a relevant discipline
- Prince II Practitioner or equivalent qualification
- Agile Project Manager qualification
What we offer
We welcome applications from all nationalities, ensuring that they have the right to work in the UK and applying for a job with us could open the door to a unique work environment. It could also give you job satisfaction and excellent development opportunities, plus a competitive salary, 25 days paid holidays (rising to 30 days after 5 years' service) and 11.5 public holidays a year - pro rata for part time staff.
In addition we offer a great benefits package to our employees which includes:
- flexible working hours
- special leave
- maternity/paternity leave
- adoption leave
- childcare vouchers
- to pay for relevant professional subscriptions
- support for further education and personal development
- study leave for work related courses
- access to a learning resource centre
Health and welfare
We offer you access to:
- our Employee Assistance Programme - for confidential advice and counselling
- an occupational sick pay scheme
- discounts at some local authority leisure facilities
- interest free loans for bicycles (and travel passes)
- As part of our Equalities policy, we will make any reasonable adjustments for staff when needed.
Staff discounts
You will receive:
- free entry to all of our properties (with up to three guests)
- free entry to English Heritage, Manx and Cadw properties
- 20% off purchases in our retail outlets
Season tickets
You can get an advance to help with the cost of buying an annual season ticket for travel between home and work. The advance is then repaid from your salary over the life of the season ticket. Open to all permanent and fixed-term staff.
How to apply for this post
To apply please click the APPLY button.
To assist in your application, please take time to read the guidance notes provided.
Applications are especially welcome from those who have Gaelic language skills.
Thank you.
Human Resources
Historic Environment Scotland