Information Management Officer (Part-Time)

North Ayrshire Council
08 Aug 2017
23 Aug 2017
Contract Type
Full Time

Role Profile


To support the Information Governance Team in delivering improvements to the Council's approach to information and records management.


Corporate Responsibilities

  • To manage/deliver the Service in accordance with the Council's corporate policies and procedures and relevant strategy provision.
  • To manage/deliver the service outcomes, in the most efficient and effective way, that delivers the Council's Strategic Priorities within the Council Plan and contributes to the production of Directorate Plans.
  • To manage and monitor Capital and Revenue budgets as assigned and contribute to budget development.
  • To lead, or contribute to, the preparation of cross-service business development plans, as required.
  • To ensure the effective management and leadership of employees, where appropriate.
  • To prepare and co-ordinate reports for the Council, its Committees or working parties and to attend these meetings as required.
  • To undertake any other reasonably required duties as instructed by Management or someone acting on their behalf, in addition to the role specific tasks & responsibilities detailed below.

Role Specific Tasks & Responsibilities

  • Support an effective and comprehensive records management culture within North Ayrshire Council by contributing to the implementation of the Council's Records Management Plan to ensure compliance with the Public Records (Scotland) Act 2011.
  • Promote and support implementation of the Council's Information Management Strategy including contributing to the development and delivery of training to support the Strategy.
  • Support services in transition to O365 including:
  • (a) Review and develop records retention schedules.
  • (b) Support the creation and implementation of a corporate classification file plan.
  • (c) Identify the documents and records, the format in which they are held and the location where they are stored.
  • (d) Assist in the creation and management of components required to rationalise information assets and enable a standardised approach to the management and use of information and records across the Council.
  • (e) Work with all Council services to develop, implement and maintain information and records management systems, including media conversion as appropriate, in line with professional procedures.
  • Support the co-ordination of Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests across the Council. Deliver training to Council staff to ensure understanding of our obligations under FOISA and EIR legislation.
  • Support the delivery of the Open Data publication plan
  • Work with the Council's Archivist to ensure the transfer of appropriate records to the Council's Archive to ensure the retention and maintenance of records of enduring value.
  • Promote and maintain the link between Data Protection (GDPR), Freedom of Information, Information Security and the Council's Information Management Strategies, Policies and Procedures to ensure that these are implemented across the Council. Provide support to all Information Governance work as required.
  • Maintain knowledge and Council awareness of developments in Information and Records Management issues, guidance, case law, and electronic document and records management systems.






Education and Qualifications

  • Relevant qualification or equivalent in terms of experience and training
  • Possess, or willingness to gain, relevant Records Management qualification
  • Relevant degree with post-graduate qualification in Records Management
  • Application Form
  • Interview


  • Practical experience of information/records management
  • Experience of delivering continuous improvement projects
  • Local authority experience
  • Awareness of Office 365
  • Application Form
  • References
  • Interview

Specialist Knowledge

  • Knowledge of records management theory and practice
  • Knowledge of information legislation including Freedom of Information and Data Protection/GDPR
  • Practical application of knowledge across the key areas of the role
  • Knowledge of Information Security
  • Application Form
  • Interview
  • Pre/Post-Interview Check (if appropriate)

Skills and Abilities

  • Business analysis skills
  • Written and verbal communication skills and ability to tailor communication depending on audience
  • Influencing & negotiating skills
  • Facilitation & coaching skills
  • ICT and/or data management skills
  • Presentation skills
  • Project management techniques
  • Business analysis skills
  • Application Form
  • References
  • Interview



  • Customer focused
  • Planning, organisational and prioritisation of work requirements
  • Self-motivated, flexible, adaptable and dynamic
  • Ability to work under pressure to deliver positive results
  • Ability to travel throughout North Ayrshire


  • Application Form
  • Interview
  • Pre/Post-Interview Check (if appropriate)

Staff Values & Behaviours

North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.

Further information on how to complete behaviour based application form questions is available on the Council's website.




We put our customers first

We understand the bigger picture


  • Provide excellent customer services
  • Meet and where possible exceed the expectations of internal and external customers.
  • Understand the performance levels and standards required within our own role and strive to achieve and where possible exceed these.
  • Know how the work we do fits into the overall performance of the Council.


We take pride in the jobs we do

We are ambitious for our community

  • Take ownership of our own actions and performance.
  • Reflect on the work we do and consider how it could be improved.
  • Have a positive impact on the lives of our customers and their communities.
  • Push the boundaries to help our customers and communities realise their potential.


We all look for better ways to deliver our services

We achieve the best results together

  • Find new ways to deliver improvements, efficiencies and value for money.
  • Embrace change with enthusiasm and creative ideas.
  • Work together and creatively produce the best outcomes for our customers and communities.
  • Plan all activities with the end goal in mind.


For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.

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