Modern Apprentice Business Administration - Legal Services (Temporary)

Recruiter
North Ayrshire Council
Location
Scotland
Posted
01 Aug 2017
Closes
16 Aug 2017
Ref
NAY02778
Contract Type
Permanent
Hours
Full Time


Role Profile


TEMPORARY FOR 12 MONTHS


ROLE DEFINITION

To undertake a Modern Apprenticeship and contribute to the efficient and effective delivery of the service.



KEY TASKS AND RESPONSIBILITIES

Corporate Responsibilities

  • To undertake individual role in line with the Council's Strategic Priorities and in compliance with the Council's corporate policies and procedures.
  • To undertake any other reasonably required duties as instructed by Management or someone acting on their behalf, in addition to the role specific tasks & responsibilities detailed below.

Role Specific Tasks & Responsibilities

Under supervision, and with support and guidance, the Modern Apprentice will undertake the following duties and responsibilities:-

  • Typing / word processing a variety of documents e.g. memos/letters/reports.
  • Entering and retrieving data from a range of computerised or manual systems, maintaining confidentiality and sensitivity where appropriate.
  • Compiling information, producing basic statistics and completion of checklists.
  • Filing, photocopying, faxing and processing mail.  
  • Deal directly with queries from colleagues and customers who may be either internal or external, through telephone, written or face to face contact.

ESSENTIAL / DESIRABLE CRITERIA

 

Essential

Desirable

Evidence

Education and Qualifications

  • Three Standard Grades at Level 3 or above
             OR
    three National 4 qualifications or above
    (one of these qualifications must be in English)

 

  • Application Form
  • Interview

Experience

  • Relevant knowledge and / or experience gained from education, voluntary or part time work

 

  • Application Form
  • References
  • Interview

Specialist Knowledge

 

 

  • Application Form
  • Interview
  • Pre/Post-Interview Check (if appropriate)

Skills and Abilities

  • Written and verbal communication skills
  • Ability to work on own initiative or as part of a team
  • Motivated and enthusiastic
  • Willingness to take and follow instruction

 

  • Application Form
  • References
  • Interview

Other

  • Ability to travel throughout North Ayrshire

 

  • Application Form
  • Interview
  • Pre/Post-Interview Check (if appropriate)

Staff Values & Behaviours

Our values of Focus, Passion and Inspiration are core in everything we do and how we do it. They are the foundation that our work is built on, and they are used to measure how well we do each day. On their own, they are just words; to become meaningful they need to be backed up by actions. That's why we aim for them to be at the heart of everything we do. When they are, we can - and will - deliver the best services for the communities of North Ayrshire.

 

Value

Behaviours

Focus.

We put our customers first

We understand the bigger picture

 

  • Provide excellent customer services
  • Meet and where possible exceed the expectations of internal and external customers.
  • Understand the performance levels and standards required within our own role and strive to achieve and where possible exceed these.
  • Know how the work we do fits into the overall performance of the Council.

Passion.

We take pride in the jobs we do

We are ambitious for our community

  • Take ownership of our own actions and performance.
  • Reflect on the work we do and consider how it could be improved.
  • Have a positive impact on the lives of our customers and their communities.
  • Push the boundaries to help our customers and communities realise their potential.

Inspiration.

We all look for better ways to deliver our services

We achieve the best results together

  • Find new ways to deliver improvements, efficiencies and value for money.
  • Embrace change with enthusiasm and creative ideas.
  • Work together and creatively produce the best outcomes for our customers and communities.
  • Plan all activities with the end goal in mind.

References

For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process