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Helpdesk Co-ordinator

Basic job
Recruiter
One Recruitment Associates
Salary
From £14,500 to £15,500 per year
Location
Greater Glasgow and Clyde
Job term
Permanent
Job hours
Full time

Helpdesk Co-ordinator

We are recruiting for a Service Helpdesk Co-ordinator to start with immediate effect.

The successful candidate will be required to act in a service desk co-ordination role providing a single point of contact to both internal and external customers.

The role requires a high level of customer service & the ability to communicate, work on their own initiative & performing consistently & efficiently.

Communication will be via telephone, email and proactive alerts.

Responsibilities include:

•Working to achieve optimum customer satisfaction at all times
•Provide a single point of contact to both internal and external customers
•Maintain the highest level of Customer Service at all times
•Take ownership of tickets and manage them correctly through to closure
•To fulfil other duties as and when requested

We are looking for people with Excel experience, who are also PC literate and have excellent diagnostic skills.

KPI’s

• Quality of diagnosis and remedy

• Speed and efficiency of work

• Response to service call requests within agreed response times

If interested please send in your cv asap.

We will be interviewing for these positions ASAP!

Contact
Iain McMillan
Posted
Reference
jgwi262

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Area Co-ordinators

Standard job
Recruiter
Food Train
Salary
From £18,385 to £18,385 per year
Location
Dumfries and Galloway
Job term
Permanent
Job hours
Part time

Food Train is an award winning charity, providing a range of practical support services helping local older people to live independently at home. We are looking for two outstanding individuals to help coordinate our growing services here in Dumfries & Galloway.

Area Co-ordinators (x2)

Part Time (21 hours per week), Salary £18,385 pro rata, plus pension and travelling expenses (one post based in Annan and one post based in Stranraer).

We are looking for enthusiastic individuals who enjoy a role that offers great variety, opportunities and challenges. The successful candidates will have a strong desire to work with older people, excellent communication skills, a good standard of administration and IT skills and experience working with volunteers.

To download an application pack, visit our website and click on vacancies.

CLOSING DATE: Wednesday 7th May 2014 at 5pm

INTERVIEWS: Thursday 22nd May (Annan based post) and Friday 23rd May
(Stranraer based post). Both interviews will be held in Dumfries.

Appointment will be subject to a successful Protection of Vulnerable Groups
Scheme Record, use of own car is essential. Food Train strives to be an equal opportunities employer.

Contact
The Food Train Ltd
Posted
Reference
224100552-01

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Logistics Coordinator / Transport Manager

Standard job
Recruiter
Army
Salary
From £17,945 to £17,945 per year + Extensive Benefits
Location
United Kingdom
Job term
Permanent
Job hours
Full time

UK Wide Opportunities Available

Job Type – Permanent, Full & Part time.



Interested in a logistics career? There’s no better place to start than the Army.



We train up logistics specialists to get our essential equipment whereever it’s needed – be that here in the UK, at bases worldwide or on the battlefield. And, we offer you a real choice of different roles and paths to follow.



Join the Army: Whichever role you choose, you’ll get world-class training and skills that will set you up for life – whilst serving your country will offer more excitement and challenges than you’ll find in civilian logisitics roles.



Join the Reserves: You receive the same training and gain the same skills and qualifications as a full time soldier – and you earn the same salary and benefits too (on a pro rata basis).



Roles include:



* Logistic supply specialist: You’re in charge of stocks in Army stores around the world – everything from food to ammunition.



* Logistic movement coordinator: You direct and control transporter vehicles at ports, airfields and railway terminals, and make sure troops, vehicles and supplies move around safely.



* Fuel specialist: You get essential supplies of fuel and lubricants to the Army’s vehicles and aircraft, wherever they are. You also set up storage tanks and pipelines.



* Port operator: You load and unload ships using heavy-duty vehicles and mechanical equipment, including large cranes and container handlers.



* Ammunition technician: You’re a specialist in explosives, bomb disposal and ammunition. The Army’s top-notch training helps you do your job safely.



Qualifications to gain include:

* Foundation Modern Apprenticeship (FMA)
* LGV (Category C) driving licence
* NVQ Level 2 in IT
* NVQ Level 2 in Distribution and Warehousing Operations



Qualifications required: Many Army logistics roles do not require any previous qualifications. For some we do ask for GCSEs at C grade or above.



Benefits:

* Starting salary at £17,945
* Subsidised accommodation
* 6 weeks’ paid leave plus bank holiday
* Good pension
* Free healthcare
* Free gym

Next steps

We look at your skills, interests and goals then advise the best career path. Whichever role you choose there will be the opportunity for travel, adventure and teamwork. Register on our website and start your application now.

Contact
Army Recruiting
Posted
Reference
1991243

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Technical Support Engineer – Networks and Applications

Basic job
Recruiter
RecruitmentRevolution com
Salary
From £20,000 to £22,000 per year + + Benefits
Location
Edinburgh
Job term
Permanent
Job hours
Full time

Technical Support Engineer – Networks and Applications - Leading UK Managed Services Brand
Edinburgh
£20,000 - £22,000 + Excellent Company Benefits Package (See below)

About Us:

We are industry leading providers of Cloud Hosting, Colocation and Managed Hosting services to over 3000 happy customers across the UK. Our 10 state of the art data centre facilities deliver efficiency, resiliency, continuity and ultra-fast connectivity and flexible packages provide our customers all their hosting needs to grow their business.

The Technical Support Engineer – Networks and Applications Role:

Technical Support Engineers within our Networks and Applications team are based at our Edinburgh datacentres and provide the first point of contact for both external clients and staff. This is a challenging, highly technical and hands-on role which covers a wide range of technologies. The role involves 24/7/365 shift work and call-out working. There may also be a requirement for lone working.

Desirable Knowledge, Skills & Experience:

Non-technical skills / attributes:

> Fluent and clear written and spoken English.
> An enthusiastic, driven, committed & flexible approach to work is essential.
> Candidates should possess a natural initiative and pro-activeness to their method of working, be open to new ideas and have a positive outlook.
> Ability to work well to deadlines and under pressure.
> Excellent customer service skills and experience.
> Confident and friendly telephone manner.
> Must be a team player but also able to work on own initiative.
> Full, clean driving license

Technical skills / Knowledge / Experience:

> Candidates will ideally have at least 6 – 12 month’s experience in a helpdesk environment using an ITIL driven ticketing system.
> Strong understanding of ADSL troubleshooting. Experience supporting Business-class access services such as LLU, National EFM, Metro Ethernet, FTTC.
> Demonstrable in-depth understanding of the OSI model and systematic troubleshooting approach.
> Electrical / Mechanical knowledge relevant to Data Centre technology.
> Cisco and/or Juniper experience with entry level certifications extremely desirable.
> Comfortable with both Microsoft & Linux Operating Systems.
> DNS, Email, VoIP, VPNs, Domain Registration, Databases, IIS, AD, Group Policies, IP addresses & subnetting, SSLs, Backups.
> Experience in supporting virtualised services.
> Experience of hardware troubleshooting, software installation and networking services.

Candidates are not expected to be proficient in all of these areas, however this list should give some indication as to the variety and depth of the Support role.

Benefits we offer:

> Enhanced Matching Pension Scheme
> Performance related bonus scheme
> Private medical Care
> Death in Service x 4
> Optional Enrolment in Childcare Voucher scheme
> Optional Enrolment in Bike to Work Scheme
> Access to our Rewards Discount Programme

You may have worked in the following capacities:
Technical Network Engineer, Datacentre Network Engineer, 1st Line Support Engineer, Networks Helpdesk Engineer.

The Technical Support Engineer – Networks and Applications role is being managed by agency innovator RecruitmentRevolution.com. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Contact
RecruitmentRevolution.com
Posted
Reference
5875

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Senior Engineer / Sub Agent / Project Manager

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Fife
Job term
Contract
Job hours
Full time

We are currently recruiting on behalf of a leading UK Civil Engineering company, where a fantastic opportunity has arisen for a Sub Agent to work on a long term contract in Fife.

The candidate must have strong commercial as well as engineering expertise. The role is the first in line for project cost controls as well as being responsible for on site management and personnel control.

Job Purpose:

Responsible for the management of small value construction sites, or assistant to Project Manager on larger value schemes in order to achieve required project delivery to the customers’ objectives, while maintaining standards of health and safety, quality, environmental impact and cost control.

Knowledge and Experience:

- Considerable experience in Civil Engineering.
- Working knowledge of contract conditions, CDM regulations, design management, programme & risk management and cost control including forecasting, actual cost and value reporting.
- Good knowledge of specifications and testing regime relevant to general civil engineering.
- MUST have specific Scottish Power experience and tickets.

Skills/Qualifications:

- Degree in Civil Engineering / HNC or equivalent in civil engineering as a minimum.
- Working towards I Eng AMICE preferred.
- CSCS mandatory.
- SMSTS mandatory
- NEBOSH or IOSH.
- Temporary Works Co-ordinator.

Personal Qualities:

- Excellent communication, people and team management skills.
- Able to challenge designs and resolve problems to conclusion.
- Demonstrate the right behaviours and lead the team to ensure the culture is in line with our company values.
- Ability to motivate employees to achieve high standards of compliance.

If you feel you have the skills, drive and ambition to succeed, please send a copy of your CV to them immediately.

Contact
No Contact
Posted
Reference
00011305

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Lettings Executive

Basic job
Recruiter
Simplified Recruitment
Salary
From £10,000 to £20,000 per year
Location
Edinburgh
Job term
Permanent
Job hours
Full time

Job Title: Lettings Executive
Location: Edinburgh.
Salary: TBC Dependent Upon Experience

Hours: Monday to Friday, 9.00a.m. to 5.00p.m.
Role: Permanent

The Company:

The role is for a fantastic relocation company based in Edinburgh that specialise in International Assignments and integrated Relocation Services who have a vacancy for a Client Manager.

Job Purpose:

To co-ordinate and deliver all services to Assignees arriving into and departing from UK in accordance with the authorisation received from client and the service standards agreed between the client and the Company. To support the development of all services offered by the Group and to maintain high levels of client satisfaction.

Responsibilities:

1. Maintain and develop an effective supplier network to enable you to deliver services to a high standard.

2. Manage a caseload, competently, professionally and efficiently from initial enquiry to closure of file ie:-

- Carry out briefing call with employee prior to arrival in UK.
- Provide area information and welcome pack to employee.
- Research appropriate temporary accommodation, rental property and schooling if relevant and co-ordinate orientation tour of area; accompanied home search and school search in line with assignment type.
- Booking of temporary accommodation.
- Source housing in suitable areas within assignees' budget and ensure Landlord accepts clients Lease terms.
- Negotiate terms of Lease in line with Client policy; ensuring any renewals and terminations are completed efficiently and in a timely manner.
- Liaise with Tenancy Management Companies to provide essential information for tenancy.
- Co-ordinate rental furniture & settling in support.
- Co-ordinate all rental property related issues in an efficient and timely manner, ensuring employee and file reports are updated.
- Provide departure services and close down all accounts where appropriate.
- Record all relevant information for billing purposes and invoice each service per case and in a timely manner.

Skills Required:

- Must have a background in lettings and Property management.
- Must have experience of Lettings in London, or have lived in London.
- Excellent customer service skills.
- Ability to work to tight timescales.
- Be proficient in Microsoft Outlook, Excel and Word.
- Excellent numeric skills.
- Must be able to pay attention to detail and be accurate.
- Be able to work as part of a team.

Please apply online with your CV and covering letter.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.

Contact
Simplified Recruitment
Posted
Reference
SR1921930900f71e7b

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Packing Line Operatives / Electronics Assembly / Mechanical Assembly

Standard job
Recruiter
PeopleForWork Limited
Salary
From £6.31 to £9.09 per hour
Location
West Lothian
Job term
Permanent
Job hours
Full time

Looking For Work?

PFW currently have vacancies within the Food Production / Electronics & Manufacturing sectors within West Lothian.

Roles include:
Packing Line Operatives / Electronics Assembly / Mechanical Assembly

All candidates MUST have previous experience working within similar environments, good hand to eye co-ordination with a good attention to detail.

Various shifts available, some clients have rotating shift patterns so all applicants must be capable of completing all shifts.

Dayshift: £6.31 - £6.99 / Earlyshift: £6.56 - £7.69
Backshift: £7.32 - £8.25 / Continental: £9.09

Call PFW today to arrange Interview & Assessment now.

Due to some clients locations, own transport would be desirable.

Contact
-
Posted
Reference
224085659-01

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Concrete Plant Supervisor

Standard job
Recruiter
Hillhouse Quarry Group Ltd
Salary
Competitive
Location
Ayrshire
Job term
Permanent
Job hours
Full time

Due to the continuing expansion of our Ready Mixed Concrete business a vacancy has arisen for an experienced Concrete Plant Supervisor.

Working alongside and looking after a small team of experienced operators you will be hands on in the production and maintenance of the plants. You will be responsible for the daily organisation of the Groups three Concrete Plants and the Block Production Facility.

You will also organise the fleet of truckmixers, scheduling and co-ordinating the dispatch function.

Processing hands on experience in the Concrete Industry, you will have man management skills, customer services awareness and will have the drive, enthusiasm and ambition to succeed within a hard working team.

Previous experience in the industry is essential.

Please apply in writing enclosing your C.V. to:-

Mr A. Dunsmuir, Concrete Manager, Hillhouse Quarry Group Ltd, Hillhouse Quarry, Troon KA10 7HX

Closing Date For Applications: Tuesday 22nd April 2014

Contact
Mr A Dunsmuir
Posted
Reference
224084478-01

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Membership Officer / Membership Engagement Officer

Basic job
Recruiter
Bluetownonline Ltd
Salary
Competitive
Location
Aberdeenshire
Job term
Permanent
Job hours
Full time

Job Title: Membership Officer

Location: Aberdeen, Aberdeenshire

Salary: Competitive & Excellent Benefits

Closing Date: 16 th April 2014

Job Role:

Our client is the leading representative body for the UK offshore oil and gas industry. It is a not-for-profit organisation, established in April 2007 but with a pedigree stretching back over 40 years. Membership is open to all companies active in the UK continental shelf, from super majors to large contractor businesses and from independent oil companies to SMEs working in the supply chain. Our clients aim is to strengthen the long-term health of the offshore oil and gas industry in the United Kingdom by working closely with companies across the sector, governments and industry stakeholders.

Membership continues to grow rapidly and as a result, an exciting opportunity has arisen in the Business Development Directorate for a Membership Officer reporting to the Membership Manager.

Duties would include:

* To co-ordinate and action tasks as defined by the Membership Manager in respect of membership recruitment, engagement and retention.
* To maintain data records of all membership engagement and prospective membership, including all relevant key contacts, and produce reports showing the results of recruitment and retention activity, member involvement in meetings, forums and activities.
* To manage the Membership Relationship Management (MRM) system, ensuring that the contact database is up to date and managed effectively.
* Undertake member benefit analysis and satisfaction surveys, member needs assessment, competition analysis and member engagement.

The ideal candidate will have:

* Relevant experience working preferably within a trade association or professional membership body

* Demonstrable experience of delivering high standards of customer service
* Excellent knowledge of planning, administration, marketing and member relationship skills and techniques
* Have strong interpersonal skills and be an effective networker

This is an exciting role at the heart of one of the country's most important industrial sectors. Candidates must be able to think clearly, critically and decisively. In return for hard work and commitment, the organisation offers a competitive salary and excellent benefits.

Due to high volume of applications we will be unable to respond to each applicant. If you have not heard from us within two weeks of the closing date, please assume that your application has been unsuccessful.

To apply for this role please select the APPLY button to send your CV and covering letter.

(Keywords: Membership Officer, Officer, Membership, Customer Development, Client Relationship Management, Account Manager, Business Development, Membership Account Manager, Membership Engagement Officer)

Contact
Administration Support
Posted
Reference
TRICK

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Work From Home/Sales/Account Manager

Standard job
Recruiter
Alchemy Logistics
Salary
Competitive
Location
Edinburgh
Job term
Permanent
Job hours
Full time

This is a work from home opportunity with an award winning retail group established in 1998.

There are both Part Time and Full time positions available.

You work from home on a part time basis with flexible hours (10- 15 hours per week) and an excellent training and support package. The Starting income is £150 - £200 per week part time from home.

Flexible Hours to suit your personal circumstances.
Improve your lifestyle.
Have a regular income.
Have less stress and more time with family and friends.
Receive regular training from our experienced team coaches.

You must have; a zealous focus for customer service; combined with drive and excellent communication skills. We are looking for proactive, hard working, enthusiastic, ambitious, self motivated and determined individuals to assist with our continued customer driven expansion.

Full time Coordinators; work from home, incomes of £50k- £100k per annum. We provide a comprehensive training and support package. We structure our training to enable career progression from the customer service interface to training and recruitment of business development managers. Work from home and enjoy the autonomy of being your own boss with the support and mentoring of our team of personal development coaches.

We provide the most comprehensive coaching workshops in the industry. We encourage everyone to participate in a program of personal development. Our philosophy is to nurture and develop our people to their highest potential.

This role will suit candidates who have experience as the following: Business Development Manager, BDM, Sales Manager, Area Sales Manager, Field Sales Executive, Field Sales Consultant, Field Sales Representative, Senior Sales Executive, Account Manager, Area Manager, Territory Manager, Key Account Manager.

Contact
Neil Anthony
Posted
Reference
Edinburgh

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