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Helpdesk Co-ordinator

Basic job
Recruiter
One Recruitment Associates
Salary
From £14,500 to £15,500 per year
Location
Greater Glasgow and Clyde
Job term
Permanent
Job hours
Full time

Helpdesk Co-ordinator

We are recruiting for a Service Helpdesk Co-ordinator to start with immediate effect.

The successful candidate will be required to act in a service desk co-ordination role providing a single point of contact to both internal and external customers.

The role requires a high level of customer service & the ability to communicate, work on their own initiative & performing consistently & efficiently.

Communication will be via telephone, email and proactive alerts.

Responsibilities include:

•Working to achieve optimum customer satisfaction at all times
•Provide a single point of contact to both internal and external customers
•Maintain the highest level of Customer Service at all times
•Take ownership of tickets and manage them correctly through to closure
•To fulfil other duties as and when requested

We are looking for people with Excel experience, who are also PC literate and have excellent diagnostic skills.

KPI’s

• Quality of diagnosis and remedy

• Speed and efficiency of work

• Response to service call requests within agreed response times

If interested please send in your cv asap.

We will be interviewing for these positions ASAP!

Contact
Iain McMillan
Posted
Reference
jgwi262

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Area Co-ordinators

Standard job
Recruiter
Food Train
Salary
From £18,385 to £18,385 per year
Location
Dumfries and Galloway
Job term
Permanent
Job hours
Part time

Food Train is an award winning charity, providing a range of practical support services helping local older people to live independently at home. We are looking for two outstanding individuals to help coordinate our growing services here in Dumfries & Galloway.

Area Co-ordinators (x2)

Part Time (21 hours per week), Salary £18,385 pro rata, plus pension and travelling expenses (one post based in Annan and one post based in Stranraer).

We are looking for enthusiastic individuals who enjoy a role that offers great variety, opportunities and challenges. The successful candidates will have a strong desire to work with older people, excellent communication skills, a good standard of administration and IT skills and experience working with volunteers.

To download an application pack, visit our website and click on vacancies.

CLOSING DATE: Wednesday 7th May 2014 at 5pm

INTERVIEWS: Thursday 22nd May (Annan based post) and Friday 23rd May
(Stranraer based post). Both interviews will be held in Dumfries.

Appointment will be subject to a successful Protection of Vulnerable Groups
Scheme Record, use of own car is essential. Food Train strives to be an equal opportunities employer.

Contact
The Food Train Ltd
Posted
Reference
224100552-01

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Construction Skills / Employment Co-ordinator

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Aberdeen
Job term
Permanent
Job hours
Full time

This Social Enterprise is an innovative property maintenance company operated by a leading charity in Aberdeen, alleviating youth homelessness and unemployment. As a social enterprise its purpose is to create employment opportunities for young people who need a chance.

Do you have a passion to help young people succeed? Can you help open doors into learning and work in the construction industry for young people? Can you inspire, motivate and challenge them?

Then join this enterprise to recruit, support and enable the progression of individual trainees coming through. Developing and coordinating a range of bespoke learning opportunities you will be responsible for ensuring that trainees achieve maximum benefit from their time at the Enterprise.

Working closely with their Learning teams and the Business Manager the Construction Skills Coordinator requires experience in a learning and employability role and demonstrates a combination of compassion, organisational skills and initiative.

You will engage and work with a range of local employers to create work opportunities for trainees. They are also interested in other skills or interests that you can bring to the role.

Hours: 39 Hours per week, Monday - Friday Between 8am-5pm

Closing Date: April 7th 2014

Contact
No Contact
Posted
Reference
00010876

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Organisational Development Coordinator

Basic job
Recruiter
Jobg8
Salary
From £20,000 to £25,000 per year
Location
Edinburgh
Job term
Permanent
Job hours
Full time

Organisational Development Co-ordinator Salary: Circa £25,000p.a + Benefits

An exciting opportunity has arisen for an Organisational Development Co-ordinator to join the expanding Organisational Development team on a permanent basis. The Organisational Development team are one of the centres of expertise supporting the wider HR Community. This is a new position created to improve the capability of the OD function and will be an intrinsically important role providing insight and data back to Organisational Consultants and HR.
As OD Co-ordinator, you will support the Group Strategy by providing the tools and insight to develop the engagement, performance, capability and talent of our people.
Key Responsibilities:
Co-ordinate allocated cyclical and project activity to support the delivery of OD plans, ensuring that people information is dealt with accurately and confidentially. Analyse data and present trends/findings for performance, talent and succession, career paths and engagement which can be used to deliver plans or provide insight into future OD plans. Suggest improvements in systems or procedures and support with the planning, testing and implementation of changes, along with system upgrades. Collate data for talent, succession, career paths accurately through developing and using systems and analysis tools to support OD activity Collating and performance management rating and trend data, and reporting on sampling insight through working closely with wider HR team. Co-ordinate development interventions, from set up through to supporting evaluation and the analysis of feedback. Liaise with third party suppliers to ensure smooth service and process management. Ensure service is in line with our SLAs for development activity such as 360 feedback, senior selection assessments and talent assessments. Take ownership to ensure NDAs and appropriate agreements are in place and maintained. Communicate effectively with other areas of HR and Internal Comms to ensure service and processes are efficient and support OD delivery, eg engagement surveys. Maintain and version control toolkits and materials to ensure current and accurate at all times. Support with production of relevant MI and preparation of GEC/management team papers Conduct research into industry best practice and evidence base to support benchmarking Co-ordinate the monthly and quarterly budget collation and reporting process.

Desirable knowledge, skills and experience:
Strong Excel knowledge with ability to analyse data and interpret findings by discovering trends and patterns. Ability to gain insight for data and present findings in an engaging and clear manner Good general understanding of organisational development activities Excellent PC skills, including experience with Microsoft Office, Excel, Powerpoint A can-do attitude with a willingness to learn and contribute to a growing team. Excellent communication skills, both written and verbal Ability to work with confidential material Research skills Experience of HR, Organisational Development, L&D Ideal

Founded in 1861, Royal London is the largest mutual life and pensions company in the UK with Group funds under management of £73.5 billion. Group businesses serve around 5.5 million customers and employ 3,160 people. (Figures quoted are as at 30 September 2013.)We offer a range of pensions, protection and investment products, which are distributed principally through intermediaries.
Our vision is to become the UK's leading customer-owned financial services organisation. The specialist businesses that make up the Royal London Group are clearly positioned within their markets and our goal is to provide innovative solutions that match the needs of distribution partners and customers.
To apply for this position, please use the 'Apply Online' link below.

Contact
Resource Management - Royal London
Posted
Reference
JS-ROYAL LONDON00331

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Logistics Coordinator / Transport Manager

Standard job
Recruiter
Army
Salary
From £17,945 to £17,945 per year + Extensive Benefits
Location
United Kingdom
Job term
Permanent
Job hours
Full time

UK Wide Opportunities Available

Job Type – Permanent, Full & Part time.



Interested in a logistics career? There’s no better place to start than the Army.



We train up logistics specialists to get our essential equipment whereever it’s needed – be that here in the UK, at bases worldwide or on the battlefield. And, we offer you a real choice of different roles and paths to follow.



Join the Army: Whichever role you choose, you’ll get world-class training and skills that will set you up for life – whilst serving your country will offer more excitement and challenges than you’ll find in civilian logisitics roles.



Join the Reserves: You receive the same training and gain the same skills and qualifications as a full time soldier – and you earn the same salary and benefits too (on a pro rata basis).



Roles include:



* Logistic supply specialist: You’re in charge of stocks in Army stores around the world – everything from food to ammunition.



* Logistic movement coordinator: You direct and control transporter vehicles at ports, airfields and railway terminals, and make sure troops, vehicles and supplies move around safely.



* Fuel specialist: You get essential supplies of fuel and lubricants to the Army’s vehicles and aircraft, wherever they are. You also set up storage tanks and pipelines.



* Port operator: You load and unload ships using heavy-duty vehicles and mechanical equipment, including large cranes and container handlers.



* Ammunition technician: You’re a specialist in explosives, bomb disposal and ammunition. The Army’s top-notch training helps you do your job safely.



Qualifications to gain include:

* Foundation Modern Apprenticeship (FMA)
* LGV (Category C) driving licence
* NVQ Level 2 in IT
* NVQ Level 2 in Distribution and Warehousing Operations



Qualifications required: Many Army logistics roles do not require any previous qualifications. For some we do ask for GCSEs at C grade or above.



Benefits:

* Starting salary at £17,945
* Subsidised accommodation
* 6 weeks’ paid leave plus bank holiday
* Good pension
* Free healthcare
* Free gym

Next steps

We look at your skills, interests and goals then advise the best career path. Whichever role you choose there will be the opportunity for travel, adventure and teamwork. Register on our website and start your application now.

Contact
Army Recruiting
Posted
Reference
1991243

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Technical Support Engineer – Networks and Applications

Basic job
Recruiter
RecruitmentRevolution com
Salary
From £20,000 to £22,000 per year + + Benefits
Location
Edinburgh
Job term
Permanent
Job hours
Full time

Technical Support Engineer – Networks and Applications - Leading UK Managed Services Brand
Edinburgh
£20,000 - £22,000 + Excellent Company Benefits Package (See below)

About Us:

We are industry leading providers of Cloud Hosting, Colocation and Managed Hosting services to over 3000 happy customers across the UK. Our 10 state of the art data centre facilities deliver efficiency, resiliency, continuity and ultra-fast connectivity and flexible packages provide our customers all their hosting needs to grow their business.

The Technical Support Engineer – Networks and Applications Role:

Technical Support Engineers within our Networks and Applications team are based at our Edinburgh datacentres and provide the first point of contact for both external clients and staff. This is a challenging, highly technical and hands-on role which covers a wide range of technologies. The role involves 24/7/365 shift work and call-out working. There may also be a requirement for lone working.

Desirable Knowledge, Skills & Experience:

Non-technical skills / attributes:

> Fluent and clear written and spoken English.
> An enthusiastic, driven, committed & flexible approach to work is essential.
> Candidates should possess a natural initiative and pro-activeness to their method of working, be open to new ideas and have a positive outlook.
> Ability to work well to deadlines and under pressure.
> Excellent customer service skills and experience.
> Confident and friendly telephone manner.
> Must be a team player but also able to work on own initiative.
> Full, clean driving license

Technical skills / Knowledge / Experience:

> Candidates will ideally have at least 6 – 12 month’s experience in a helpdesk environment using an ITIL driven ticketing system.
> Strong understanding of ADSL troubleshooting. Experience supporting Business-class access services such as LLU, National EFM, Metro Ethernet, FTTC.
> Demonstrable in-depth understanding of the OSI model and systematic troubleshooting approach.
> Electrical / Mechanical knowledge relevant to Data Centre technology.
> Cisco and/or Juniper experience with entry level certifications extremely desirable.
> Comfortable with both Microsoft & Linux Operating Systems.
> DNS, Email, VoIP, VPNs, Domain Registration, Databases, IIS, AD, Group Policies, IP addresses & subnetting, SSLs, Backups.
> Experience in supporting virtualised services.
> Experience of hardware troubleshooting, software installation and networking services.

Candidates are not expected to be proficient in all of these areas, however this list should give some indication as to the variety and depth of the Support role.

Benefits we offer:

> Enhanced Matching Pension Scheme
> Performance related bonus scheme
> Private medical Care
> Death in Service x 4
> Optional Enrolment in Childcare Voucher scheme
> Optional Enrolment in Bike to Work Scheme
> Access to our Rewards Discount Programme

You may have worked in the following capacities:
Technical Network Engineer, Datacentre Network Engineer, 1st Line Support Engineer, Networks Helpdesk Engineer.

The Technical Support Engineer – Networks and Applications role is being managed by agency innovator RecruitmentRevolution.com. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Contact
RecruitmentRevolution.com
Posted
Reference
5875

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Senior Engineer / Sub Agent / Project Manager

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Fife
Job term
Contract
Job hours
Full time

We are currently recruiting on behalf of a leading UK Civil Engineering company, where a fantastic opportunity has arisen for a Sub Agent to work on a long term contract in Fife.

The candidate must have strong commercial as well as engineering expertise. The role is the first in line for project cost controls as well as being responsible for on site management and personnel control.

Job Purpose:

Responsible for the management of small value construction sites, or assistant to Project Manager on larger value schemes in order to achieve required project delivery to the customers’ objectives, while maintaining standards of health and safety, quality, environmental impact and cost control.

Knowledge and Experience:

- Considerable experience in Civil Engineering.
- Working knowledge of contract conditions, CDM regulations, design management, programme & risk management and cost control including forecasting, actual cost and value reporting.
- Good knowledge of specifications and testing regime relevant to general civil engineering.
- MUST have specific Scottish Power experience and tickets.

Skills/Qualifications:

- Degree in Civil Engineering / HNC or equivalent in civil engineering as a minimum.
- Working towards I Eng AMICE preferred.
- CSCS mandatory.
- SMSTS mandatory
- NEBOSH or IOSH.
- Temporary Works Co-ordinator.

Personal Qualities:

- Excellent communication, people and team management skills.
- Able to challenge designs and resolve problems to conclusion.
- Demonstrate the right behaviours and lead the team to ensure the culture is in line with our company values.
- Ability to motivate employees to achieve high standards of compliance.

If you feel you have the skills, drive and ambition to succeed, please send a copy of your CV to them immediately.

Contact
No Contact
Posted
Reference
00011305

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Lettings Executive

Basic job
Recruiter
Simplified Recruitment
Salary
From £10,000 to £20,000 per year
Location
Edinburgh
Job term
Permanent
Job hours
Full time

Job Title: Lettings Executive
Location: Edinburgh.
Salary: TBC Dependent Upon Experience

Hours: Monday to Friday, 9.00a.m. to 5.00p.m.
Role: Permanent

The Company:

The role is for a fantastic relocation company based in Edinburgh that specialise in International Assignments and integrated Relocation Services who have a vacancy for a Client Manager.

Job Purpose:

To co-ordinate and deliver all services to Assignees arriving into and departing from UK in accordance with the authorisation received from client and the service standards agreed between the client and the Company. To support the development of all services offered by the Group and to maintain high levels of client satisfaction.

Responsibilities:

1. Maintain and develop an effective supplier network to enable you to deliver services to a high standard.

2. Manage a caseload, competently, professionally and efficiently from initial enquiry to closure of file ie:-

- Carry out briefing call with employee prior to arrival in UK.
- Provide area information and welcome pack to employee.
- Research appropriate temporary accommodation, rental property and schooling if relevant and co-ordinate orientation tour of area; accompanied home search and school search in line with assignment type.
- Booking of temporary accommodation.
- Source housing in suitable areas within assignees' budget and ensure Landlord accepts clients Lease terms.
- Negotiate terms of Lease in line with Client policy; ensuring any renewals and terminations are completed efficiently and in a timely manner.
- Liaise with Tenancy Management Companies to provide essential information for tenancy.
- Co-ordinate rental furniture & settling in support.
- Co-ordinate all rental property related issues in an efficient and timely manner, ensuring employee and file reports are updated.
- Provide departure services and close down all accounts where appropriate.
- Record all relevant information for billing purposes and invoice each service per case and in a timely manner.

Skills Required:

- Must have a background in lettings and Property management.
- Must have experience of Lettings in London, or have lived in London.
- Excellent customer service skills.
- Ability to work to tight timescales.
- Be proficient in Microsoft Outlook, Excel and Word.
- Excellent numeric skills.
- Must be able to pay attention to detail and be accurate.
- Be able to work as part of a team.

Please apply online with your CV and covering letter.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.

Contact
Simplified Recruitment
Posted
Reference
SR1921930900f71e7b

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Packing Line Operatives / Electronics Assembly / Mechanical Assembly

Standard job
Recruiter
PeopleForWork Limited
Salary
From £6.31 to £9.09 per hour
Location
West Lothian
Job term
Permanent
Job hours
Full time

Looking For Work?

PFW currently have vacancies within the Food Production / Electronics & Manufacturing sectors within West Lothian.

Roles include:
Packing Line Operatives / Electronics Assembly / Mechanical Assembly

All candidates MUST have previous experience working within similar environments, good hand to eye co-ordination with a good attention to detail.

Various shifts available, some clients have rotating shift patterns so all applicants must be capable of completing all shifts.

Dayshift: £6.31 - £6.99 / Earlyshift: £6.56 - £7.69
Backshift: £7.32 - £8.25 / Continental: £9.09

Call PFW today to arrange Interview & Assessment now.

Due to some clients locations, own transport would be desirable.

Contact
-
Posted
Reference
224085659-01

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Concrete Plant Supervisor

Standard job
Recruiter
Hillhouse Quarry Group Ltd
Salary
Competitive
Location
Ayrshire
Job term
Permanent
Job hours
Full time

Due to the continuing expansion of our Ready Mixed Concrete business a vacancy has arisen for an experienced Concrete Plant Supervisor.

Working alongside and looking after a small team of experienced operators you will be hands on in the production and maintenance of the plants. You will be responsible for the daily organisation of the Groups three Concrete Plants and the Block Production Facility.

You will also organise the fleet of truckmixers, scheduling and co-ordinating the dispatch function.

Processing hands on experience in the Concrete Industry, you will have man management skills, customer services awareness and will have the drive, enthusiasm and ambition to succeed within a hard working team.

Previous experience in the industry is essential.

Please apply in writing enclosing your C.V. to:-

Mr A. Dunsmuir, Concrete Manager, Hillhouse Quarry Group Ltd, Hillhouse Quarry, Troon KA10 7HX

Closing Date For Applications: Tuesday 22nd April 2014

Contact
Mr A Dunsmuir
Posted
Reference
224084478-01

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