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Customer Service Advisor

Standard job
Recruiter
James Haugh (Dumfries) Limited
Salary
Competitive
Location
Dumfries and Galloway
Job term
Permanent
Job hours
Full time

Customer Service Advisor required.

We are looking for someone who is already working in a customer focused role. The right candidate will be a good communicator and a committed team player who enjoys delivering superb customer service. Working in our busy Aftersales department you will be the first point of contact for all Aftersales customers, responsible for taking bookings and enquiries, liaising with customers and
ensuring complete customer satisfaction.

Both Vacancies will receive an attractive salary, 30 days holiday, full training, company pension and preferential car purchase scheme.

This is a key position within our business and to apply, in the first instance, please write to:
Mr Simon Haugh,
James Haugh (Dumfries) Limited,
2 St. Marys Street, Dumfries,
DG1 1HD

or email Mr Haugh.

Contact
Simon Haugh
Posted
Reference
224107355-01

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Customer Service Representative

Standard job
Recruiter
Cytori Therapeutics
Salary
Competitive
Location
Aberdeenshire
Job term
Permanent
Job hours
Full time

Cytori Therapeutics is opening a small medical device manufacturing facility in Deeside.

We are seeking a Customer Service Representative
Department: Marketing and Sales
Reports To: EMEA Regional Sales Director - UK
Location: Deeside, UK

ABOUT US
Cytori Therapeutics, Inc. is dedicated to developing and delivering innovative cell-based therapies to improve the quality and length of life. We are a global, public company engaged in the development and commercialization of stem and regenerative cell therapies for the treatment of cardiovascular disease, reconstructive surgery and many other serious, chronic, and life threatening conditions.

SUMMARY
The Customer Service Associate will be responsible for the delivery of pre and post-sales support to Cytori’s customers in the EMEA region. He/she will work with a team of global Customer Service Associate(s) in the implementation of initiatives to increase customer satisfaction while also keeping oversight on key sales metrics to help drive revenue growth.  The Customer Service Associate will also be responsible for implementing improved processes to streamline global order processing and will work with the Marketing and Sales team to assist with email campaigns, and various other sales support efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for responding to calls and email inquiries directed to Customer Service in a timely manner
Understands the key benefits and features of Cytori products and is able to articulate product descriptions to customers
Coordinates/fulfills Customer Service/Marketing requests made by distributors or customers
Manages the processing of purchase orders, returns and exchanges, credit memos/debit memos, and customer account applications
Process customer invoices and assist in quarterly Accounts Receivables collections effort
Acts as liaison between customers, Sales/Marketing, Accounting, Shipping/Receiving, Medical Affairs, and Quality to resolve order status, delivery, warranty and billing inquiries
Communicates with management and executive management to report weekly sales metrics, customer feedback and complains, product delivery issues, product shipment and return trends
Works closely with CRM tool to maintain integrity of sales database
Analyzes operational processes, escalation procedures and identifies opportunities for process improvements and value-add to our customers, sales team members, and internal departments
Coordinates with manufacturing to manage production timelines and shipment schedules
Organizes e-mail campaigns to sales force, direct customers and distributors regarding product updates, program implementations, and other correspondence as needed
Serves as liaison between Accounting Department and Customers regarding outstanding account balances, invoice inquiries, and billing discrepancies
Provide administrative assistance (i.e. expense reports, wire transfers, etc.) as needed.
Manages or assists in the management and delivery of EMEA events.
Perform administrative duties, including ordering supplies and office inventory control.
Other duties may be assigned.

Skills, Knowledge & Abilities
Excellent customer support skills required. Ability to speak effectively over the telephone and in person with customers and employees at all levels of the organization. Demonstrated success with various customer service questions, complaints and problems
Ability to calculate figures and amounts such as discount, interest, commissions, proportions, percentages
Ability to work across geographies and understand the diverse needs of a global customer base
Excellent interpersonal skills
Ability to deal effectively with change
Strong organizational skills. Must be able to handle multiple tasks
Displays positive work ethic to help maintain/promote positive team morale
Must be able to analyze and resolve non-routine product issues using independent judgment
Team player – works to ensure team goals are met or exceeded

EDUCATION and/or EXPERIENCE
1-3 years experience providing customer support in the medical device or biotechnology industry preferred

Systems Technology Skills
Must possess knowledge in utilization of Microsoft Office
Experience with Salesforce or other CRM strongly preferred
Experience with MAS 200 or other ERP system is preferred

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, bend, and sit. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The employee must have the manual dexterity and manual ability to effectively use computer terminals.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

TO APPLY
For more information and to apply please visit our website

Contact
Cytori Therapeutics
Posted
Reference
224107981-01c

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Sales / Customer Service Advisor

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Edinburgh
Job term
Permanent
Job hours
Full time

This national trailer company currently has a vacancy for a Sales / Customer Service Advisor at their retail Branch in Edinburgh.

Duties include serving customers face to face, via email, and over the telephone; providing first class customer service; demonstrating their products; and assisting in achieving Branch sales targets.

A full driving licence is essential for this role as you will be required to make deliveries to Customers. Previous sales experience in a similar environment and excellent communication skills are essential.

Working hours are 8.30am – 5.30pm Monday to Friday with Saturday mornings on a rota basis.

As well as a competitive salary, you will also be eligible for car parking, a pension and sales bonuses.

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

Contact
No Contact
Posted
Reference
00012451

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Customer Service / Sales Advisors

Standard job
Recruiter
SRL Recruitment
Salary
Competitive + Average Earnings
Location
Scotland
Job term
Contract
Job hours
Full time

Based in the city centre our client is currently recruiting due to our recent European expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.

The Key attributes we are looking for are;
- Positive and proactive attitude
- Professional Manner
- High customer service standards

Previous Experience in Sales or Customer Service is not required as you will have access to full client and product specific training; however previous retail, call centre, customer service or sales experience is welcome. This is a great opportunity to gain experience in this sector.

What we offer;

We currently are recruiting for two of our recruitment programmes, firstly, our sales and customer service programme. Key aspects here include;
- Generating new customer base for our clients
- Working with an enthusiastic team and the chance to be your own boss
- Working towards collective and individual targets
- Customer Service
- Sales Acquisition.

Secondly, we are recruiting for our Business Development Programme. This is a unique opportunity for individuals to progress through our company based purely on individual merit and results. If you are someone who is self-motivated and serious about your own career, this would be more suitable for you. Recognition for hard work is given with excellent uncapped commissions and incentives as earnings.

The opportunity involves;
- Client / Customer Service/ Sales / Full product training
- Working alongside like-minded individuals and a great social calendar
- Access to learn with a successful and established team
- Travel opportunities

We are currently holding appointments on a first come, first served basis, so send your CV to our recruitment team today and we will contact you with our next availability.


Previous experience in the following may be relevant but not essential:
Sales, Customer Service, Marketing, Business Development, Sales Team Leader, Sales Management, Campaign Sales, Product Sales, Tele Sales. Sales Trainer, Sales Trainee.

Please note we are NOT SRL Sales Recruitment Ltd, this is a different firm, please call us on [contact details removed] if you would like to discuss this advert.

Contact
SRL Recruitment Ltd
Posted
Reference
1972793

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Sales & Customer Service Advisor

Basic job
Recruiter
Jobg8
Salary
From £250 to £450 per year
Location
Aberdeen
Job term
Permanent
Job hours
Full time

Based in the heart of the city centre we are now recruiting for enthusiastic people.

We believe if you enjoy your environment, you enjoy your role. This could be the opportunity you are looking for if you are;

- wanting to be a part of a team
- Looking for sales and customer service openings
- have a passion for delivering great standards
- enjoy a target driven, motivated team

No Experience? Don't worry we provide access to;

- product training
- development of sales / business skills
- one on one mentoring and recognition for hard work with excellent uncapped commissions and incentives
- on going coaching and the chance to be your own boss

You must be hard working and dedicated! Apply now and we will contact To apply for this advert please use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so we can contact you if you are successful.

There is no experience necessary and some of the most suitable candidates often come from the following Background: Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Graduate, Christmas Workers, Admin

Apply online for this advert now to be considered for the role.

Contact
SRL Recruitment
Posted
Reference
57316

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Customer Service / Sales Advisors

Standard job
Recruiter
SRL Recruitment
Salary
Competitive + Average Earnings
Location
United Kingdom
Job term
Contract
Job hours
Full time

Based in the city centre our client is currently recruiting due to our recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.

The Key attributes we are looking for are;
- Positive and proactive attitude
- Professional Manner
- High customer service standards

Previous Experience in Sales or Customer Service is not required as you will have access to full client and product specific training; however previous retail, call centre, customer service or sales experience is welcome. This is a great opportunity to gain experience in this sector.

What we offer;

We currently are recruiting for two of our recruitment programmes, firstly, our sales and customer service programme. Key aspects here include;
- Generating new customer base for our clients
- Working with an enthusiastic team and the chance to be your own boss
- Working towards collective and individual targets
- Customer Service
- Sales Acquisition.

Secondly, we are recruiting for our Business Development Programme. This is a unique opportunity for individuals to progress through our company based purely on individual merit and results. If you are someone who is self-motivated and serious about your own career, this would be more suitable for you. Recognition for hard work is given with excellent uncapped commissions and incentives as earnings.

The opportunity involves;
- Client / Customer Service/ Sales / Full product training
- Working alongside like-minded individuals and a great social calendar
- Access to learn with a successful and established team
- Travel opportunities

We are currently holding appointments on a first come, first served basis, so send your CV to our recruitment team today and we will contact you with our next availability.

To apply for this advert please use this site's online system, remembering to attach your CV to your application, or alternatively if you wish you may send your CV directly to [contact details removed] . Please make sure your full name, address and contact details are available so we can contact you if you are successful.

There is no experience necessary and some of the most suitable candidates often come from the following Background: Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Graduate, Christmas Workers, Admin

Contact
SRL Recruitment Ltd
Posted
Reference
NatCC
Duration
Ongoing

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Sales and Customer Service Representative

Standard job
Recruiter
SRL Recruitment
Salary
Competitive + Average Earnings
Location
United Kingdom
Job term
Contract
Job hours
Full time

We are currently recruiting for an enthusiastic Sales and Customer Service team for our City Centre location. Representing national high street and top brand clients with full product training provided, this could be the opportunity you have been looking for.

No previous Sales experience is required, as we have a team ready to coach and develop you in all aspects of our business and the clients, but previous customer service, or customer facing experience is an advantage.

Successful applicants will:

- Have great customer service skills

- Be a good team player

- Be looking for a new challenge

- Be focused towards hitting targets

You will be responsible for:

- Delivering high quality performance

- Understanding clients and customers requirements

- Generating a high customer service skill set

- Promoting and delivering our clients to people

Benefits include:

- Full product training and ongoing development

- Travel opportunities both in UK and overseas

- Upbeat and lively working environment to operate from and the ability to work as your own boss

Recognition for hard work with excellent uncapped commissions and incentives.

To apply for this advert please use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so we can contact you if you are successful.

There is no experience necessary and some of the most suitable candidates often come from the following Background: Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Graduate, Christmas Workers, Admin

Contact
SRL Recruitment Ltd
Posted
Reference
NATSR
Duration
Ongoing

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Sales and Customer Service

Basic job
Recruiter
SLS Recruitment
Salary
Competitive
Location
Glasgow
Qualifications
Sales, Customer Service, Marketing, Hospitality
Job term
Permanent
Job hours
Full time

Exciting new opportunity to represent a growing sales and marketing company.

My Client is based in Glasgow and currently requires sales representatives with great customer service and sales skills for immediate start due to expansion and client demand.

Successful applicants in a face to face field sales environment will be dealing with all aspects of the following:

* Customer Service
* Sales and Customer Acquisition
* Marketing
* Promoting Brand Awareness

Key attributes my Client is looking for are:

* Great communication skills
* Passion for sales
* Excellent people skills
* Ability to work in a team environment
* Involvement in team activities
* High standard of customer service

For the more ambitious person, this role offers different stages of development and progression on a “what you know” not “who you know” basis.

Sales experience is not necessary but a willingness to learn is essential. A great personality and a positive, ‘can do’ attitude would make you a great candidate for this Sales and Customer Service role.

An immediate start is an advantage however, not essential for the right candidate. Roles earnings are based on commission only + incentives.

Some Advantages:

* Travel Opportunities
* Recognition and rewards for hard work and top performers
* Events, B2B and Residential Campaigns
* The opportunity to run your own business

Experience in the following areas would be advantageous but NOT necessary: Customer Service, Sales, Marketing, Retail, Call Centre and Business Development. With this opportunity you can get the chance to grow your own business in a self employed role with tailored support and advice.

Please note this role is based out of the Glasgow area.

To apply for this role, please use the online application process. If considered for this role you will receive an email regarding appointments.

ALL CANDIDATES MUST BE 18 OR OVER, LIVE IN THE UK GLASGOW AREA

We are unable to sponsor applicants who are not EU Citizens.

Contact
Paul Pickering
Posted
Reference
#!#JP-31890#!#

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Sales & Customer Service Advisor

Standard job
Recruiter
SRL Recruitment
Salary
Competitive + Average Earnings
Location
United Kingdom
Job term
Contract
Job hours
Full time

Based in the heart of the city centre we are now recruiting for enthusiastic people.

We believe if you enjoy your environment, you enjoy your role. This could be the opportunity you are looking for if you are;

- wanting to be a part of a team
- Looking for sales and customer service openings
- have a passion for delivering great standards
- enjoy a target driven, motivated team

No Experience? Don't worry we provide access to;

- product training
- development of sales / business skills
- one on one mentoring and recognition for hard work with excellent uncapped commissions and incentives
- on going coaching and the chance to be your own boss

You must be hard working and dedicated! Apply now and we will contact To apply for this advert please use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so we can contact you if you are successful.

There is no experience necessary and some of the most suitable candidates often come from the following Background: Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Graduate, Christmas Workers, Admin

Apply online for this advert now to be considered for the role.

Contact
SRL Recruitment Ltd
Posted
Reference
NATSCA
Duration
Ongoing

Applied

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Customer Service and Sales opportunity

Standard job
Recruiter
SRL Recruitment
Salary
Competitive + Average Earnings
Location
United Kingdom
Job term
Contract
Job hours
Full time

Our expanding Promotions Company requires ambitious individuals for our office to start IMMEDIATELY.

We are looking for ambitious people we can coach intensively in Sales, Marketing and Customer Services for our busy promotion campaigns.

Successful applicants will:

- Have strong communication skills
- Be able to multi task and problem solve
- Enjoy learning and personal development
- Perform well within teams
- Be ambitious and enjoy taking responsibility
- Have an outgoing and friendly personality

What`s in it for you?

- Fantastic earning potential
- The opportunity to be cross coached in all aspects of Sales and Marketing and the chance to be your own boss
- Development of interpersonal skills and confidence
- Advancement based on individual merit and performance
- Rapid progression & Business Development opportunities
- Opportunities to travel

Experience is not necessary as we will provide full product coaching & on-going support and guidance to self-motivated individuals; however good communication skills and eagerness to learn new skills are essential. Recognition for hard work with excellent uncapped commissions and incentives.

To apply for this advert please use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so we can contact you if you are successful. Please note we are NOT SRL Sales Recruitment, this is a different firm, do not contact them about this advert. Please view our company page and profile for our contact details if you wish to discuss this advert.

There is no experience necessary and some of the most suitable candidates often come from the following Background: Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Graduate, Christmas Workers, Admin

Contact
SRL Recruitment Ltd
Posted
Reference
NATCCS
Duration
Ongoing

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