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Case Handler - Glasgow

Standard job
Recruiter
Diana Duggan Associates
Salary
From £140 to £140 per day
Location
Glasgow
Job term
Contract
Job hours
Full time

Experienced case handlers, we need you!

Our client has asked for case handlers with experience in banking complaints to join them in Glasgow.

You will have an analytical mind, be proactive and a good communicator. You will be assessing and reviewing documentation as well as contacting customers to help resolve their compensation case.

Experience with telephone work also appreciated.

Apply now for an ASAP start.

Contact
Diana Duggan Associates
Posted
Reference
Case Handler - Glasgow

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Trainee Ecommerce Merchandiser - Clothing

Basic job
Recruiter
360 Resourcing
Salary
From £13,000 to £13,000 per year
Location
Dumfries and Galloway
Job term
Permanent
Job hours
Full time

An exciting opportunity has arisen to join this high street retailer as a Trainee Ecommerce Merchandiser

The ideal candidate will assist in the management of the company's stock holding in order to ensure that sales are maximised and that the company website is trading optimally in regards to product mix and presentation of products.

Previous experience in merchandising would be desirable however applications will also be accepted from candidates who are ambitious, determined and looking to progress into an ecommerce merchandising career.

An interest in ecommerce and internet trading is essential.

All applicants must be analytical, numerical and I.T. proficient with good communication skills.

This is a fantastic opportunity for an enthusiastic and motivated individual looking to work for a successful company.

Contact
360 Resourcing Solutions
Posted
Reference
10143

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Corporate Pension Complaint Handlers x 25

Basic job
Recruiter
Candidate Source Ltd
Salary
From £250 to £250 per day
Location
Edinburgh
Job term
Contract
Job hours
Full time

Our Banking client based near Edinburgh is looking for a large number of Pension Complaint contractors who have experience of working with corporate or group schemes. Ideal candidates will be individuals who possess a strong pensions complaint or Pension QA background and be analytical in their approach to investigating errors and complaints raised by, and on behalf, of customers. We are also looking for individuals with a strong work ethic, and prepared to be flexible in their approach and actively manage their own workload to meet Department goals.

Ideal candidates should ideally possess a proven track record of pension complaint handling experience within a financial services environment and have experience of dealing with IFA networks. You will have a good telephone manner with a "can do" attitude. Problem solving skills are key for this role too and the ability to demonstrate professionalism at all times.

Role Responsibilities

- Achieve fair customer outcomes through diligent and impartial complaint investigations
- Take ownership of customer complaint issues
- Take responsibility and actively manage caseload
- Work with others to address complaint issues and identify trends
Experience & Skills:
• Proven track record of Corporate or Group Pensions complaint handling experience is essential
• G60 - Pensions and FPC qualified (Financial Planning Certificate) is a distinct advantage although not essential
• Financial Services experience essential
• Excellent communication skills
• Strong MS Excel ability
• Good organisational, planning and analytical skills and good attention to detail

We would also like to hear from individuals that possess ANY of the following;

• Pension Switching review
• Money Purchase Defined Contribution Pensions administration
• Final Salary Defined Benefit Pensions Administrator
• Senior Pensions Administrator
• DC Administrator (money purchase) pensions experience
• DB Administrator (final salary) pensions experience
• JO4 Pension Funding Options,
• JO5 Pension Income Options,
• RO1 Financial Services, Regulation & Ethics,
• RO2 Investment Principles and Risk,
• CF2 Investment & Risk, CF6 Mortgage Advice,
• CF9 Pension Simplification,
• Certificate in Regulated Customer Complaints (CeRCC)

Interviews will commence ASAP as start dates are immediate.

Be able to commit to the contract for at least 3-6 months.

In return you will receive an attractive daily rate dependent on experience.


The first stage of the application process is to apply online.

Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.

Contact
Michelle Davies
Posted
Reference
CPCH25

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Quality Development Technologist (Process Improvement) BLUQ11106

Basic job
Recruiter
Blue Octopus Recruitment Ltd
Salary
Up to £750,000 per year + Salary £28,000 - £30,000 dependent on skills / experience
Location
Livingston
Job term
Permanent
Job hours
Full time

Our client is a leading worldwide supplier of stamping foils used to enhance the appearance of products and packaging in all types of consumer goods sectors. Their foils are sold and supplied through an extensive network of owned and third party distributors in Europe, the Americas, Africa, Asia and Australasia.

As a Quality Development Technologist, you will become part of the Technical Department and will carry out project work and other activities to reduce customer complaints.
Leading product and process improvement initiatives generated from customer feedback, you will review individual customer complaints and investigate root cause; reporting your findings to customers and identifying collective potential improvement projects to reduce customer complaints.

Prioritising and co-ordinate projects and bringing them to a successful conclusion in a timely manner, you must issue monthly reports communicating the complaints overview and projects’ status and maintain accurate systems data reflecting the changes in the business needs.

To be successful in this role, candidates must have experience of leading improvement initiatives in a manufacturing environment and of implementing process controls. With strong leadership and communication skills, you will be a logical problem solver with the ability to collect and manipulate data (inc. Excel skills) and present recommendations and implement changes.

You should have the ability to prioritise and adapt workloads, carrying out investigatory work and audits to manage customer requirements whilst maintaining strong project management and analytical skills to meet deadlines and achieve departmental and business goals.

Knowledge of foils / stamping processes, the Q-Pulse quality system and any technical / scientific / laboratory experience would be beneficial but is not essential.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.

Contact
Blue Octopus Team
Posted
Reference
BLUQ11106

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IT Field Engineer

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Edinburgh
Job term
Permanent
Job hours
Full time

An IT Field Engineer is required to join an IT & Telecoms Sales and Support organisation. They have been providing services to the public, private and third sector organisations for over 27 years and have resources located throughout Scotland, Northern Ireland and North of England.

They currently have a vacancy for an IT Field Engineer to cover work based in the Lothian region.

Duties include (but are not limited to):

- Installing, software and equipment;
- Maintaining software and equipment;
- Applying updates to software and equipment;
- Problem solving and troubleshooting software issues;
- Providing guidance/training when required on software packages/equipment;
- Solving technical issues and providing technical support to customers;
- Working as part of a team on projects such as: DocMan, Telehealth, EDT, Tape Validations;
- Escalating issues where necessary.

Essential Experience:

- Technical IT Background;
- Sound knowledge of W2k Servers and networking including: Exchange, SQL and other Microsoft Server Components;
- Microsoft SQL Server administration;
- Microsoft Exchange administration;
- Back up administration;
- Experience installing and maintaining various types of hardware and software;
- Demonstrated problem solving and analytical skills;
- Demonstrated experience working as part of a team;
- Microsoft Qualifications would be advantageous.

Person Specification:

- This is a customer facing role so the candidate must have proven experience dealing with customers;
- The candidate must be professional in both manner and appearance at all times;
- The candidate must have the ability to work under pressure, on their own initiative and as part of a team;
- Good time keeping and communication skills are imperative;
- The candidate must have the ability to liaise with staff and clients at all levels;
- The candidate must have a genuine interest in emerging technologies, be eager to learn and succeed.

A full clean UK driving licence is essential.

This position requires extensive driving, frequent visits to their head office in Kilmarnock as well as overnight stays when required.

Please note that the successful applicant will require a Disclosure Scotland check.

Contact
No Contact
Posted
Reference
00011251

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Software Developer - .NET / SQL

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Stirling
Job term
Permanent
Job hours
Full time

This bespoke business software development team are recruiting .NET developers with strong SQL skills.

This is an ideal opportunity for high-calibre, motivated developers with good analytical skills.

The organisation designs and builds custom database applications and business management systems for clients across the UK. They are a small team with high standards. Their continuous investment in software architecture and bespoke tools for application management & code generation sets them apart.

They live their values of ‘quality, trust, teamwork and delivery’, both in how they work with their clients and how they work with each other. If you enjoy doing development well, they would love to hear from you.

The role will involve:

- Developing windows & web applications with WinForms, VB.NET & ASP.NET
- Working with (and contributing to) their in-house software architecture and code generation tools
- Building SQL Server databases and complex stored procedures
- Being a committed and enthusiastic member of a small project team, open to both learning new skills and sharing your skills with others
- Building up an understanding and appreciation of the logic within their business applications and how this is embodied in their code base, and being able to transfer this understanding between specific client implementations

You must have the following skills:

- Excellent .NET development skills – VB.NET, ASP.NET MVC or WinForms
- Strong SQL Server development experience with excellent T-SQL skills
- Commitment to the highest quality, clean, robust coding
- Ability to translate functional user requirements in to technical requirements/code

The following would also be desirable (but not essential):

- SQL Azure / Windows Azure experience
- LINQ, HTML, CSS

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else, we only charge employer £199 or less to recruit you (job seekers never pay anything). This low price means there is a clear incentive for the employer to give your application priority.

Contact
No Contact
Posted
Reference
00011837

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Press & PR Officer / Public Relation Officer

Basic job
Recruiter
Bluetownonline Ltd
Salary
Competitive
Location
Aberdeen
Job term
Permanent
Job hours
Full time

Job Title: Press & PR Officer

Location: Based in Aberdeen

Salary: Competitive + excellent benefits

Job Type: Full-time, Permanent

The company is the leading representative body for the UK offshore oil and gas industry. It is a not-for-profit organisation, established in April 2007 but with a pedigree stretching back over 40 years.

Membership is open to all companies active in the UK continental shelf, from super majors to large contractor businesses and from independent oil companies to SMEs working in the supply chain.

Their aim is to strengthen the long-term health of the offshore oil and gas industry in the United Kingdom by working closely with companies across the sector, governments and industry stakeholders.

We seek an exceptional media and public relations professional to join a busy communications team as a Press & PR Officer in our Aberdeen office, reporting to the London-based Press & PR Manager. The successful candidate will work collaboratively across the organisation with a particular focus on health, safety and environmental issues. Working closely with the Press & PR Manager, you will identify news stories, establish key messages and translate complex technical information into interesting and relevant stories for wide-ranging internal and external audiences, using a diversity of communications outlets and channels, including broadcast, print, web and social media.

Candidates should have a degree from a recognised university (minimum 2.1); a solid understanding of the media and strong judgment of news; first class writing ability and an extensive track record of successful advocacy.

You will need to demonstrate empathy for business and an ability to understand the economics of the industry, be flexible and with determination and enthusiasm for this exciting role. You will have a strong ability to cope well under pressure.

Candidates should have excellent communication skills, strong interpersonal skills and be an effective networker. They must also be able to think clearly, critically and decisively and be able to provide strong analytical insight. In return for hard work and commitment, the organisation offers a competitive salary and excellent benefits.

Please click the APPLY button to send your CV for this role attaching a covering letter.

(Keywords; Press and PR Officer, Public Relations Officer, Media Strategies, Account Manager, PR Account Executive, PR Account Executive, PR Account Manager, Social Media Strategies Associates)

Contact
Administration Support
Posted
Reference
TREES

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