Senior Customer Service Assistant - John Muir House, Haddington- INTERNAL APPLICANTS ONLY

Expiring today

East Lothian Council
£18,194 - £19,910 per year
14 Sep 2017
24 Sep 2017
Contract Type
Full Time

Vacancy Details

It is East Lothian Council's policy that successful applicants will be placed on the first point of the salary scale.

Salary  £18,194 - £19,910 per annum  (£9.97-£10.91 per hour)
Permanent full time position
35 hours per week
Monday - Thursday 0830 - 1630 and Friday 0830 - 1600
To start ASAP

Applications for this post will only be accepted from current employees of East Lothian Council (this includes casual and agency staff who are currently undertaking work for us)

Job Details

 To support and assist in the day to day delivery of front line customer and library services. 

Please download the attached Job Outline/Person Specification at the bottom of the page for the exact duties and tasks required of the post.

Job Requirements

Relevant Qualifications
Educated to Higher level, NC or SVQ Level 2 in English and/or able to demonstrate equivalent
knowledge, skills and competencies gained through relevant experience.

Will be required to undertake study to achieve Customer Service Professional Qualification Award
and/or Certificate level qualification within 2 years of appointment.

PVG Membership
This post is considered as Regulated Work with vulnerable children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007.

All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council.

Please note: PVG member's records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offerbeing made.

Additonal Information

For additional East Lothian Council employment information please click on the following link:

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link

If you require further information about this vacancy, please call 01620 827868, or email us on

See also:
6406 - Senior Customer Services Assistant FINAL Grade 5.pdf