Burial Squad Chargehand (Internal to Streetscene only)

1 day left

Recruiter
North Ayrshire Council
Location
Scotland
Posted
13 Sep 2017
Closes
27 Sep 2017
Ref
NAY02965
Contract Type
Permanent
Hours
Full Time


Role Profile


Open to NAC Streetscene employees only


ROLE DEFINITION 

To supervise a squad in the provision of all duties involved with the burial & memorial process, and giving direction to members of the public, funeral directors and stone masons.



KEY TASKS AND RESPONSIBILITIES

Corporate Responsibilities

  • To undertake individual role in line with the Council's Strategic Priorities and in compliance with the Council's corporate policies and procedures.
  • To undertake any other reasonably required duties as instructed by Management or someone acting on their behalf, in addition to the role specific tasks & responsibilities detailed below.

Role Specific Tasks & Responsibilities

  • To ensure that the burial service provided at the cemetery is provided in a safe manner by ensuring corporate H&S policy & processes and NAC procedures are followed.
  • To supervise and be responsible for allocated work squads.
  • Monitor cemetery grounds assets ensuring any faults are reported in a timely manner.
  • On a daily basis ensure adherence to the code of conduct for employees when communicating with the public, undertakers and fellow employees and any other stakeholders whilst ensuring an effective liason with line manager.
  • Ensuring adherence to Bereavement Service procedures when locating , preparing , and digging of graves together with the completion of all associated documentation and registers.
  • Assisting Funeral Directors in coordinating and conducting interments.
  • The use of associated vehicles, plant and machinery ; incorporating the pre-use inspection, routine maintenance, and cleaning of any allocated equipment and the reporting of any plant break downs .
  • Ensuring work programs are carried out in the proper manner, at the proper time and according to given instructions while in compliance with the Council's procedures and any relevant legislation.
  • Carry out pre burial memorial inspections.
  • Issue permits to stonemasons and supervise memorial works carried out.
  • Supervise / carry out the re-erection of headstones and installation of of foundations in accordance with BRAMM / NAMM
  • Carry out repairs to sunken lairs.

ESSENTIAL / DESIRABLE CRITERIA

 

 

Essential

Desirable

Evidence

Education and Qualifications

  • Driving licence covering Categories  B , C1 , & E
  • Qualified in the use of mini excavators
  • C.O.T.S Cemetery Operatives Training Scheme
  • Memorial Management training.
  • ILM Award in first line
  • BRAMM Fixers Licence
  • Application Form
  • Interview

Experience

  • Supervisory Experience
  • Knowledge of the procedures involved in the opening and closing of new & existing burial lairs.
  • The use of machinery and plant associated with Grave Digging

     

  • Application Form
  • References
  • Interview

Specialist Knowledge

  • Knowledge of shoring and shuttering techniques
  • COSHH awareness
  • Health & Safety knowledge
  • Application Form
  • Interview
  • Pre/Post-Interview Check (if appropriate)

Skills and Abilities

  • Must be able to work on their own with the minimum of supervision or as a part of a team
  • Communication skills
  • Man management skills
  • Must be able to maintain a professional attitude when dealing with the bereaved and other stake holders.
  • Empathy and sensitivity

     

  • Application Form
  • References
  • Interview

Other

  • Willing to undertake training.

     

  • Application Form
  • Interview
  • Pre/Post-Interview Check (if appropriate)

Value

Behaviours

Focus.

We put our customers first

We understand the bigger picture

 

  • Provide excellent customer services
  • Meet and where possible exceed the expectations of internal and external customers.
  • Understand the performance levels and standards required within our own role and strive to achieve and where possible exceed these.
  • Know how the work we do fits into the overall performance of the Council.

Passion.

We take pride in the jobs we do

We are ambitious for our community

  • Take ownership of our own actions and performance.
  • Reflect on the work we do and consider how it could be improved.
  • Have a positive impact on the lives of our customers and their communities.
  • Push the boundaries to help our customers and communities realise their potential.

Inspiration.

We all look for better ways to deliver our services

We achieve the best results together

  • Find new ways to deliver improvements, efficiencies and value for money.
  • Embrace change with enthusiasm and creative ideas.
  • Work together and creatively produce the best outcomes for our customers and communities.
  • Plan all activities with the end goal in mind.

References

For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process