Support Assistant (FIF08446)
Contract Type: Temporary for 1 year
Interview Date: Week Commencing Monday 25 September 2017
Providing an efficient and effective business support service in a professional manner
in line with business requirements with a customer-orientated approach, delivering a
service which is responsive to customer needs.
Fife Council has committed to apply the Scottish Local Government Living Wage Rate
National 4 with core skills modules, SVQ1, 3 Standard of “O” Grades or Equivalent.
Confident user of IT applications, showing ability to use packages effectively.
To provide a comprehensive business support service such as:
• Maintaining computer systems and processes to support service delivery.
• Data/word processing.
• Preparing and distributing documentation.
• Mail handling.
• Scheduling meetings and appointments.
The applicant should have experience of providing business support in an office
environment and be able to demonstrate their ability to use current computer based
applications to carry out a range of duties. Good communication skills are necessary
including an awareness of customer care with telephone, email, and face to face
enquires. Confidentiality awareness is essential. The applicant should also be able to
work as part of a team or on their own as required. The ability to prioritise workload
G011.01 September 2015 and meet deadlines is also desirable.
In Fife Council how we work matters and you will be responsible for being a role
model by displaying and promoting behaviours that are expected of all Council
• Taking ownership
• Focusing on customers
• Working together
• Embracing technology & information
• Delivering results
For further information, please contact: Jenny Fletcher on 03451 55 55 55 ext 493933 or email firstname.lastname@example.org
Finance and Corporate Services Directorate Information March 2017.docx
RR82 TandCs March 2015.doc
BusSupportAsst G011.02 Profile.pdf