Internal Communications Lead

£29,799 - £32,548 per year
11 Sep 2017
24 Sep 2017
Contract Type
Full Time

Job Summary

This is an exciting opportunity to play a leadership role in the development of a corporate communications strategy and to lead the implementation of the university's internal communications activities.

Educated to degree level in a communications-related discipline (or with significant background in corporate communications), you will have a high degree of strategic communications capability and experience leading, and working in, teams. High-level communications skills, the ability to prioritise against strategic priorities and experience of working under pressure are a must.

We're in the business of changing lives - developing students into highly employable graduates. Join our 1500 colleagues who already enjoy the vibrant community, richly rewarding work, a generous pension scheme and annual leave entitlement.

Salary on first appointment is normally to the bottom of the scale, although in exceptional circumstances an appointment further up the scale may be considered.

Closing date: 24/09/2017

Job Description

RESPONSIBLE TO: Vice-Principal, University Advancement

RESPONSIBLE FOR: No supervisory responsibility at present. Some responsibility on this front may emerge in the near future.


To play a leadership role in the development of a corporate communications strategy, and to lead the implementation of the university's internal communications activities. In doing so, the focus will be on strategic communications that support community building within Robert Gordon University, and communicate university matters and accomplishments through, and with, internal stakeholders.


The main duties and responsibilities are:

Support development, and lead implementation, of internal communications plan

Lead use of internal communications activities through on-campus vehicles, including use of digital and web presence against strategic priorities of the university

Liaise with Heads of Schools, senior managers, and other university officials to support strategic development of internal communications

Manage implementation, and use of, university crisis communications plan

Support development and ongoing improvement of university's corporate communications plan

Serve as cover for RGU Communications Manager, as needed

Person Specification


Qualifications and Professional Memberships

First degree in communications-related discipline or significant background in corporate communications

Knowledge and Experience

High degree of strategic communications capability

Creativity and ability to proactively lead communications campaigns

Proven experience of high-level verbal and written communications skills

Experience working quickly and accurately with resilience to work well under pressure

Experience of prioritising against strategic priorities and managing significant workload

Experience leading, and working in, teams


Qualifications and Professional Memberships

Member of a professional communications body

Knowledge and Experience

Understanding of digital media and peer-to-peer communications strategies

Experience working in higher education or public sector organisation

Experience working with executive or senior management individuals


Behaviour 1: Communication - Ability to receive, understand and convey information requiring careful explanation and information of a complex or conceptual nature, in a clear and accurate manner

Behaviour 2: Service Delivery - Experience of exploring and adapting a service to meet customers' expectations and also identifying ways of improving standards

Behaviour 3: Liaison and Networking - Experience of circulating information in an accurate and timely manner, working across team boundaries to build and strengthen working relationships, leading and developing internal networks to pursue a shared interest and leading and building external networks to enhance the work of the organisation

Behaviour 4: Decision Making - Experience of using own judgement to make decisions, making collaborative decisions with others to reach conclusions and providing advice or information that will influence the decisions of others

Behaviour 5: Analysis and Research - Experience of identifying or designing data gathering and analytical methods appropriate for each investigation, and producing reports that identify key issues and findings

See also:
Internal Communications Lead September 2017.pdf

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