Firefighter (Control), Various Locations

Scottish Fire and Rescue Service
£21,125 - £28,156 per year
31 Aug 2017
25 Sep 2017
Contract Type
Full Time

The Scottish Fire & Rescue Service is delighted to invite applications for the post of Firefighter (Control).  A number of fixed term opportunities are available at each of our  regional control rooms based at Dundee, Edinburgh and Johnstone for an initial period of 18 months.


We are seeking motivated, confident and resilient individuals from across our diverse communities to undertake this challenging but extremely satisfying and rewarding job - providing a vital service to the community.


The primary role is to receive emergency calls from members of the public, mobilise appliances and firefighters to deal with incidents throughout Scotland. As the first point of contact for members of the public who may be in a particular stressful situation, excellent communication skills and the ability to remain calm under pressure is essential.


Successful candidates must be able to demonstrate excellent keyboard skills and computer literacy as attention to detail and the ability to collate and interpret information from a range of sources is a vital part of the role. A minimum of National 4 English, or equivalent qualification is essential. Experience in call handling and dealing with members of the public would be beneficial.


Self-development is both encouraged and supported, as the successful applicant must be able to learn and apply new skills. Following an initial probation period there is a supervisory structure in place to allow progression in the service.


The role involves shift work, where you will be required to work in a Rota involving, day, night and weekend working.


Each aspect of the selection process is detailed within the attached recruitment information pack and shortlisting will take place at each stage.


If you think you have the right skills and are committed to a challenging but rewarding career, supporting public life and better outcomes for communities we welcome your application. Please be advised that travel/relocation costs will not be provided.


Applicants should also note that this post is subject to the provision of the Rehabilitation of Offenders Act 1974 (Exclusions and Exemptions) Scotland Order 2013, therefore the successful candidates will be subject to a Standard Disclosure record check through Disclosure Scotland.


The SFRS are committed to developing a diverse workforce that is reflective of the communities we serve. We seek to create equal opportunities for all regardless of gender, disability, ethnic background, age, religion/belief or sexual orientation. The SFRS welcomes applications from any individuals from any of these groups, who meet the essential criteria. In addition, we are committed to being a “Disability Confident Employer” and will ensure that all applicants who meet the minimum criteria for the role are invited for interview.


If you would like to apply in a different format, please contact the Workforce Planning and Resourcing Team on 01698 402332 or e-mail


Please note, a fully completed application form must be submitted as SFRS do not accept CVs in support of applications for employment.

See also:
SFRS00790 Recruitment Information Pack.pdf