Client Coordinator - Kilmarnock

4 days left

30 Aug 2017
27 Sep 2017
Contract Type
Full Time
Client Coordinator - Kilmarnock

Full Time

GBP17,500 + bonus + excellent benefits package

Our Client, a FTSE 250 listed company within the Finance and Banking Sector, are currently seeking a Client Coordinator to join their small team on a full time permanent basis. The role would involve providing a high standard of customer service to existing clients and prospective clients with regards to finance options.

The ideal candidate will have a polite and professional manner and be self-motivated with excellent organisational and communication skills. Furthermore, you will have strong teamwork skills and an ability to quickly pick up new skills.

Duties and Responsibilities include:
-Communicating courteously with clients and prospective clients via telephone, email, online meetings or post
-Answering general enquiries
-Account management; including day to day administration and annual account reviews
-Uploading onboarding documentation
-Assisting new clients by delivering remote systems training where required
-Preparing client applications to a high standard for Underwriting
-Completing reports and tracking the on-boarding pipeline for new clients
-Accurately and promptly undertaking requests for account changes, whilst adhering to KYC procedures
-Adhering to Governance and Compliance requirements

Skills and experience:
-Experience within a customer service/administrative role
-Experience with remote systems training/screen sharing would be desirable
-Excellent communication and rapport-building skills
-Excellent interpersonal skills
-Strong numerical and analytical ability
-High attention to detail
-Problem solving ability
-Computer literate
-Team player
-Focused and motivated attitude

This is an exciting opportunity to join a dynamic company working at the forefront of their industry. If you feel this could the right opportunity for you email us your CV directly or, alternatively for more information call us on (Apply online only)

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