Customer Service Advisor

1 day left

North Lanarkshire
24 Aug 2017
21 Sep 2017
Contract Type
Full Time

Some careers shine brighter than others

Retail Banking and Wealth Management roles throughout the Isle of Man

Our ambition is to be recognised as the world's leading bank, and our Isle of Man operations play an important part in that mission. That's why we're expanding our Retail Wealth and Banking team with a wide range of contact centre and in-branch customer service roles. It's all part of an ambitious plan to shape the future of the financial industry throughout the Channel Islands and Isle of Man - led independently from our mainland UK business. If you're as passionate as we are about delivering products and services designed specially for our customers', we have a role for you.

The opportunity

We're currently hiring for roles from entry level right through skilled advisors. You'll be joining a deeply collaborative team, in which you'll be empowered to challenge the status quo and speak up with your ideas on how to make banking better for our customers, colleagues and partners. We invest heavily in our people, so expect training and development programs tailored to your own unique ambitions, as well as a culture of promotion based solely on merit. What's more, you'll also be entitled to market-leading benefits - including a highly competitive pension and BUPA coverage.

What we're looking for in you

We're most interested in people with a genuine desire to influence the future of banking in the local community. Specific skills and knowledge required will vary depending on each role. Whichever role you choose though, you'll need excellent customer service skills, as well as the confidence to take ownership of a broad range of finance responsibilities. Ideally, you'll also have relevant experience within the Channel Islands, Isle of Man or a similar environment.

What can we offer you:
  • Competitive salary
  • A discretionary annual bonus
  • Annual Leave of at least 25 days (for full time)
  • Contributed pension ( 10% on the first GBP20,600 of your DCS pensionable salary (pro rata for part time) and 9% for any salary above this - up to the Scheme Earnings Cap. If you pay contributions of between 1% and 7% of your pensionable salary, HSBC will match it.)
  • Bupa Medical cover
  • Other Benefits such as Buy/sell holiday, marketplace (discounts on cinema, high street brands & travel)
  • Maternity/Paternity Leave

If you'd like to learn more about these roles before applying, join us at our open day on Thursday 14th September, 5:30pm-7:00pm. HSBC House, Ridgeway Street

To attend please register your interest with the recruitment team who can provide full details.

We'd love to meet you to discuss your ambitions and goals.

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