Receptionist (FIF08068)

Expiring today

Recruiter
Fife Council
Location
Scotland
Salary
£14,041 - £16,838 per year Pro Rata
Posted
02 Aug 2017
Closes
17 Aug 2017
Ref
FIF08068
Contract Type
Permanent
Hours
Full Time


Job Description

Working Pattern: 4 Hours per Week - Friday Evening 17:30 - 21:30

Interview Date: Monday 4 September 2017

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the attached Job Pack. These explain the job role and the type of person we are looking for.  The main terms and conditions of employment are also available via the above link.

To provide an efficient reception service by welcoming visitors both in person and on telephone, answering or referring inquiries and taking payment. To ensure that appropriate procedures are adhered to with regard to Customer Care policies.

To be a member of an area team providing clerical support to Community Use

Fife Council pays the Scottish Local Government Living Wage Rate to employees earning less than £8.33 per hour. If the hourly rate of pay for the post is less than the Scottish Local Government Living Wage Rate a supplement will be paid.



Requirements

A cheery and chatty personality and good organisational skills are vital.

Applicants must have Standard Grades (level 3 or above or equivalent) in English and Mathematics, good keyboard and IT skills, knowledge of Word and Excel, experience of cash handling and working with the public.

hyperlink to the SCQF Framework www.scqf.org.uk/framework-diagram



Responsibilities

You will be the first point of contact for many groups and individuals so must have a good knowledge of the programme and facilities. You will be responsible for welcoming visitors, by greeting them in person or on the telephone and answering inquiries. Duties include cash handling and reconciliation, using a computer based system (TLMS) for bookings and payments, producing and updating registers and other general clerical duties.



The Individual

Good verbal, listening and communication skills are vital as you will be dealing with customers in a front line capacity and a professional manner must be adopted at all times. 

Ability to work on own initiative and take responsibility where necessary and to work as part of a team.

Good IT skills, cash handling, organisational skills and the ability to prioritise workload and work flexibly are necessary requirements.

In Fife Council How We Work Matters and you will be responsible for being a role model by displaying and promoting behaviours that are expected of all Council employees:

  • Take ownership
  • Focus on customers
  • Work together
  • Embrace technology & information
  • Deliver results

For Further Information, Please Contact: Jackie Gibbon on 03451 555 55 Ext 490628 or Email: jackie.gibbon@fife.gov.uk                



See also:
RS71 Generic Job Pack Receptionist June 2017.docx
RR82 TandCs March 2015.doc