Telesales Advisor

Expiring today

Golden Charter Limited
17245.00 GBP Annual
27 Jul 2017
22 Aug 2017
Contract Type
Full Time

We are looking to appoint a number of Customer Telesales Advisors to join our expanding and dynamic office based in Bearsden to support our continued growth.

Reporting to a Telesales Manager, the Customer Telesales Advisor is responsible for the generation of new business opportunities by effectively managing relationships to secure sales on a telephony basis.

Handling both inbound and outbound calls, you will promote Golden Charter products and services by delivering a consistently high level of customer service, ensuring the customer's needs are at the heart of the sales process.

The successful applicant will be tenacious, self-motivated, target driven with a burning desire to succeed.

This is a fantastic opportunity for the right person to earn OTE of GBP27,000 plus

Key Responsibilities:

  • Identifying customer needs and closing sales opportunities
  • Cultivating relationships from initial enquiry to the conclusion of the sale
  • Making outbound calls to potential customers
  • Answering all incoming calls to the department
  • Cultivating relationships from initial enquiry to the conclusion of the sale
  • Promoting opportunities for incremental funeral plans referral and legal services through outlined company procedures.
  • Identifying customer needs and closing sales opportunities
  • Follow up on customer enquiries to maximise sales
  • Understanding and demonstrating high level of customer service
  • Promoting Golden Charter products to clients/customers
  • Work to daily/weekly sales targets
  • Utilise company systems to track and log correctly in order to produce quality management information
  • Maintaining a focus on achieving outlined quality standards

Personal Attributes:

  • Financial services background advantageous but not essential
  • Ability to pro-actively source sales opportunities
  • Experience in customer relationship management
  • Disciplined and enthusiastic with self-drive and motivation
  • Excellent telephone manner
  • Excellent organisational skills
  • Ability to manage workload
  • Ability to work to tight deadlines and cope under pressure
  • Apply high quality standards to all tasks in hand
  • Work co-operatively with others to achieve a common goal

Salary: GBP17,245 plus uncapped commission

Hours: Monday-Friday, between the hours of 9am-7pm

Benefits: Onsite parking, pension contribution, free life insurance, subsidised gym membership, various funded social events, fantastic career opportunities