SAP Business Analytics Consultant / Customer Support (Analytics)

Location
Glasgow, Glasgow City
Salary
Excellent Salary + Benefits Package
Posted
24 Jul 2017
Closes
21 Aug 2017
Ref
10149
Contract Type
Permanent
Hours
Full Time

SAP Business Analytics Consultant / Customer Support (Analytics) - Global SAP Consultancy
Glasgow
Excellent Salary + Benefits Package


About Us:

We are one of the UK's leading full-service providers for solutions in the Applications, Analytics, Cloud and Services environment. We offer a full-scope of services across a range of technologies - Applications, Business Analytics, mobile solutions, in-memory technology and cloud solutions. These services include implementation and business consultancy, system integration, licensing, outsourcing, and education, help desk support and hosting.

The Business Analytics Consultant / Customer Support:

As a member of the Business Analytics Support team you will have the opportunity to not only provide support and best practice advice and guidance to new and more established customers, you will also have the opportunity to work with and service new projects as well as existing implementations, all developed with the latest technology and tools. Within our Managed Services team your role will have a very unique look, combining both strong technical and analytical skills.

You will have a solid background in Business Intelligence, preferably Microsoft leveraging MS SQL Server Integration Services or MS SQL Server Reporting Services. In addition we are looking for solid SAP Business Objects knowledge, both from a systems architecture and administration point of view and the raw, front-end development side. Our Remote Analytics Support Consultants take ownership by delivering value to both the busines and our clients.

Technical & Functional Skills:

+ Good understanding of support processes and procedures; solid customer facing soft skills; good communicator
+ Hands on skills to design and build MS SSRS/SSIS workflows and projects including performance tuning/optimisation of aforementioned workflows
+ Good understanding of SAP Business Objects architecture and development tools along with the development lifecycle
+ Basic understanding of any of the core toolsets within the BI platform is advantageous
+ Good understanding of data modelling techniques including data cleansing and ETL principles
+ Implementation experience of SAP Business Objects products and accompanying landscape is also beneficial
+ Experience of test scripts, user acceptance testing and trouble-shooting
+ Training material development and planning pre/post go-live support
+ Identifying areas for improvement and enhancement and presenting these to an end-customer

Consulting Skills:

+ Demonstrates ownership of day to day key tasks and delivery of these to ensure value to both the business and the customer, including tight control and management of support activities 
+ Presentation skills
+ Client relationship management and customer service
+ Willing to take on challenges in new areas for both new clients and existing

You may have worked in the following capacities:
BI Support Consultant, Business Analytics Consultant, Business Analytics, Business Analytics Support Consultant, SAP Analytics Consultant, BI Analytics Account Manager.

Interested? Just Apply Below...

In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR.