Customer Service Advisor

Location
Bathgate
Salary
£13,774 + excellent benefits package
Posted
12 Jun 2017
Closes
10 Jul 2017
Ref
4819
Contact
Applicant Services
Contract Type
Permanent
Hours
Full Time
Customer Service Advisor
Bathgate EH48
£13,774 + excellent benefits package


Are you looking for an exciting new role with loads of great benefits? Look no further!

Our client is a leading global provider of recycling and re-commerce solutions for mobile phones and other handheld devices. They have been hugely successful and because of recent growth, they now require experienced Customer Service Advisors to join their team.

If you are customer orientated and have a fun and driven personality, with experience of dealing with enquiries by written and verbal communication processes we want to hear from you!

What will you be doing?
As well as providing exceptional Customer Service by phone and by email you will be helping customers over social forums such as Facebook, responding promptly and effectively to customer enquiries.

You will be fully trained through the structured in-house training programme and the company offers some great career progression opportunities.

You will also receive some fantastic benefits including:
• Discounted Gym membership
• Discount on mobile phone contract
• Free car parking
• Employee of the quarter scheme with cash prizes
• Medicash Healthcare Scheme and Life Assurance
• Pension Scheme
• Childcare vouchers
• State of the art office facilities with onsite Costa Coffee and canteen

Who are we looking for?
• Experience of working in a customer contact environment is essential
• Excellent communication skills: written, spoken, questioning and listening
• Driven to provide a high level of customer service experience consistently
• Ability to use own initiative
• Ability to work towards and meet targets
• Job stability is very important – no job hoppers!
• Enthusiastic and driven attitude to work
• Ability to stay calm and professional under pressure
• Proficient on computer systems


Suitable skills/experience: Customer Service Advisor, Call Centre Agent, CSA, Telesales, Service Advisor, Customer Service

How to apply
If you wish to be considered for this Customer Service Advisor job click ‘apply’. You will receive an email shortly after your application - you will need to read and respond to this to complete your application.

Please note previous applicants need not apply.

You must be eligible to work in the UK.