Customer Service / Telesales
We are one of an independently owned group of companies who have been trading since 1978 in the retail and wholesale flower trade.
Based in the west of Edinburgh our great team distribute flowers throughout the UK. Orders come via a variety of sources, online, telesales and providing fulfilment for third parties.
ABOUT THE ROLE
We are currently looking for a positive and enthusiastic part-time person to process orders and provide customer service between 16 - 25 hours a week over 3 days,
- Process orders received from a variety channels
- Handle customer questions and queries received from these various channels
- Develop a good working relationship with our team of florists and packers.
You will enjoy being part of a fun, friendly environment where people enjoy working together.
You will have an outgoing personality and have had experience of accepting and processing phone orders as well as providing excellent customer service.
Competitive rate of pay; depending on experience
28 days holiday pro-rata for the days you work
Starting rate from £7.75 hour depending on experience