Choose to work in the heart of merchant city, Choose a new job, Choose First Contact .....
We have an exciting opportunity for a Team Leader to join us and lead the delivery of effective Sales Team. You will lead, develop, and inspire a team of approximately 10 Sales Advisors in providing frontline telephony and administration operations to agreed service levels and quality standards.
You will be required to work flexibly to meet the operational needs of the centre which is open between 9.00am to 6.30pm Monday to Friday and 10 am to 2pm on Saturday's.
With such a new and exciting role we need you to bring:
- Proven track record in Outbound Sales
- Target Driven
- Delivery of KPIs
- Excellent colleague engagement skills
- Lead and manage a team
- Manage team’s personal development and performance
- Successful delivery of KPIs, including quality and service level agreements.
If you are interested please apply by sending your CV and covering letter and our friendly recruitment team will be in touch.
**Applicants must be eligible to work in the UK**