Customer Service Assistant - Brunton Hall

East Lothian Council
£15,858 - £17,355 per year Pro Rata
07 Oct 2016
24 Oct 2016
Contract Type
Full Time

Vacancy Details

It is East Lothian Council's policy that successful applicants will be placed on the first point of the salary scale.

Salary: £15858 - £17355 per annum pro rata (£8.69-£9.51 per hour)
Permanent part time position 
20 hours per week
Mon & Thurs: 09:00-17:00 & Fri: 09:00-16:00
To start November 2016

Job Details

To support the day to day delivery of front line customer and library services.

Please download the attached Job Outline/Person Specification at the bottom of the page for the exact duties and tasks required of the post.

Job Requirements

Relevant Qualifications

A minimum of SVQ1/Standard Grade General level English/Maths or National 4 English/Maths or Literacy/Numeracy or Intermediate 1 Communication/Numeracy and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

The successful candidate will be required to undertake study to achieve Customer Service Professional Qualification Award and/or Certificate level qualification within 1 year of appointment to post.

PVG Membership
This post is considered as Regulated Work with vulnerable children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007.

All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council.

Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offerbeing made.

Additional Information

For additional East Lothian Council employment information please click on the following link:

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link

If you require further information about this vacancy, please call 01620 827868, or email us on

See also:
Customer Services Assistant FINAL Grade 4.pdf