Senior Network Support Engineer - CCNP or JNCIP-ENT

Newbridge, City of Edinburgh
Excellent Salary + Company Benefits Package
05 Oct 2016
02 Nov 2016
Contract Type
Full Time

Senior Network Support Engineer - CCNP or JNCIP-ENT - Leading UK Provider of Managed Networks, Hosting and Cloud Services
Edinburgh, EH28
Excellent Salary Package + Company Benefits
About Us:

An industry leading provider of Managed Networks, Cloud, Hosting and Colocation services to over 3000 customers across the UK.

The Senior Network Support Engineer Role:

The successful individual will be responsible for 2nd/3rd line network support to external & internal customers, delivered through Incident, Problem and Change management. This is a highly technical customer focussed role.

Additional Responsibilities:

> Monday to Sunday out of hours and on call working where necessary
> This role may require occasional customer and company site visits

Senior Network Support Engineer Required Skills:


> Cisco CCNP certification AND/OR Juniper JNCIP-ENT certification OR equivalent demonstrable professional experience
> Minimum GCSE level, or equivalent, in English
> Full UK Driving Licence
> Juniper/Cisco routers, switches, firewalls, and other network products around management, diagnostics, configuration changes, VPN configuration and troubleshooting
> Technical phone support experience or previous experience of working within a technical support team environment
> Understanding of large-scale LAN/WAN management, diagnostics and support
> Solid understanding of Internet Access technologies such as EFM, xDSL, Leased Lines, MPLS, etc
> Demonstrable experience of Wireshark and Iperf
> Strong knowledge and understanding of troubleshooting.
> Detailed technical knowledge of DNS, Email, VoIP, VPNs, IP addresses & subnetting, SSLs
> Good understanding of Load balancing technology


> ITIL Foundation Certification or working towards
> Experience in using network management and monitoring tools
> Worked within an ISP or Telco environment
> Microsoft / Linux System Administration
> Load Balancer experience
> Knowledge of VMWare, Microsoft & Linux server operating systems, Exchange/Lync/Active Directory
> Knowledge of Email protocols
> Electrical / Mechanical knowledge relevant to Data Centre technology

Benefits we offer:

From day one:

> Death in Service x 4 
> Access to our Rewards Discount Programme

From 3 months:

> Up to 5% enhanced matching employer’s pension contribution

The following benefits on successful completion of probationary period:

> Private Medical Care 
> Health Shield Cash plan which includes access to an employee assistance programme 
> Optional enrolment in the Bike to work scheme
> Optional enrolment in childcare vouchers scheme 
> Performance related bonus scheme

We also offer complimentary:

> Fresh fruit 
> Soft drinks / fruit juice, tea, coffee 
> A selection of breakfast foods at each location 

You may have worked in the following capacities:
Cisco Network Engineer, Juniper Network Engineer, Senior NOC Engineer, Senior Datacentre Network Engineer.

Interested? Just Apply Below...

In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR.

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