Venue Assistant (Casual)

North Ayrshire Council
29 Sep 2016
24 Nov 2016
Contract Type
Full Time

Role Profile

Living Wage Allowance

North Ayrshire Council supports the Scottish Government’s ‘Living Wage’ initiative, which provides that all employees should earn at least £8.33 per hour. Therefore, successful applicants will be paid the ‘Living Wage’ - (the Hourly Rate for the post + a Living Wage Pay Supplement, in order to bring their earnings to £8.33 per hour).


To provide caretaking cover, porterage and security within community halls and centres throughout North Ayrshire Council


Corporate Responsibilities

  • To undertake individual role in line with the Council’s Strategic Priorities and in compliance with the Council’s corporate policies and procedures.
  • To undertake any other reasonably required duties as instructed by Management or someone acting on their behalf, in addition to the role specific tasks & responsibilities detailed below.

Role Specific Tasks & Responsibilities

  • Security of premises and its contents, including the operation and testing of alarm systems.
  • Key holding responsibilities.
  • Cleaning of premises and environs to agreed standards.
  • Safe operation and day to day inspection and maintenance of plant equipment, including logging and reporting all repair and maintenance requirements when appropriate.
  • Porterage and general maintenance duties.
  • Completion of gas and electricity meter readings on a monthly basis.
  • Responsible for all health and safety matters in relation to use of the building, including carrying out and recording fire drills with patrons, weekly tests of fire systems and reporting of accidents
  • Preparation of premises for lessees including setting up and taking down of equipment.






Education and Qualifications



  • Application Form
  • Interview


  • Experience of working with the general public
  • Previous similar experience
  • Customer care
  • Experience of using cleaning machinery, building security and Health & Safety procedures
  • Application Form
  • References
  • Interview

Specialist Knowledge


  • Previous experience of alarm systems
  • Application Form
  • Interview
  • Pre/Post-Interview Check (if appropriate)

Skills and Abilities

  • Ability to interface with community groups and members of the public
  • Ability to complete forms/short reports
  • Written and verbal communication skills
  • Interpersonal skills
  • Ability to work on own initiative
  • Application Form
  • References
  • Interview
  • Other
  • Ability to undertake Manual Handling training
  • Willing to undertake specialist training pertaining to the job
  • Ability to work flexibly
  • Where required for the post, ability to work at weekends
  • Ability to travel throughout North Ayrshire with access to own vehicle.


  • Application Form
  • Interview
  • Pre/Post-Interview Check (if appropriate)

Staff Values & Behaviours

North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.

Further information on how to complete behaviour based application form questions is available on the Council’s website.




We put our customers first

We understand the bigger picture


  • Provide excellent customer services
  • Meet and where possible exceed the expectations of internal and external customers.
  • Understand the performance levels and standards required within our own role and strive to achieve and where possible exceed these.
  • Know how the work we do fits into the overall performance of the Council.


We take pride in the jobs we do

We are ambitious for our community

  • Take ownership of our own actions and performance.
  • Reflect on the work we do and consider how it could be improved.
  • Have a positive impact on the lives of our customers and their communities.
  • Push the boundaries to help our customers and communities realise their potential.


We all look for better ways to deliver our services

We achieve the best results together

  • Find new ways to deliver improvements, efficiencies and value for money.
  • Embrace change with enthusiasm and creative ideas.
  • Work together and creatively produce the best outcomes for our customers and communities.
  • Plan all activities with the end goal in mind.

Additional Information


For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process