Customer Service Assistant - Tranent INTERNAL APPLICANTS ONLY
It is East Lothian Council's policy that successful applicants will be placed on the first point of the salary scale.
Salary £15858 - £17355 per annum pro rata (£9.79-£10.73 per hour)
Permanent part time position
17.5 hours per week
Days of Work Monday, Tuesday and alternate Wednesdays, 09:00-17:00
To start asap
To support the day to day delivery of front line customer and library services.
Please download the attached Job Outline/Person Specification at the bottom of the page for the exact duties and tasks required of the post.
A minimum of SVQ1/Standard Grade General level English/Maths or National 4 English/Maths or Literacy/Numeracy or Intermediate 1 Communication/Numeracy and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
Will be required to undertake study to achieve Customer Service Professional Qualification Award and/or Certificate level qualification within 2 years of appointment to post.
This post is considered as Regulated Work with vulnerable children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007.
All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council.
Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made.
For additional East Lothian Council employment information please click on the following link: http://www.eastlothian.gov.uk/downloads/download/1834/east_lothian_council_employment_information
If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.
If you require further information about this vacancy, please call 01620 827868, or email us on email@example.com
Customer Services Assistant FINAL Grade 4.pdf