ICT Support Analyst - Third Level

2 days left

Care Inspectorate
£33,009 - £37,920 per year
15 Sep 2016
30 Sep 2016
Contract Type
Full Time

Job description

Reporting to the ICT Network Support Administrator you will provide third level ICT professional and technical expertise and advice to assist in determining information technology requirements in support of business needs, including network troubleshooting and repairs.  You will be responsible for assisting in the development and maintenance of the ICT network infrastructure, equipment and related applications in accordance with the ICT strategy of the Care Inspectorate and SSSC. You will also be required to provide ICT support for any office moves within Care Inspectorate offices throughout Scotland.


You will have a confident, self motivated and customer orientated outlook and have the ability to remain calm in stressful situations with significant experience of providing third level support within a busy ICT department plus a minimum of 2/3 years' experience and specialist knowledge of supporting Microsoft Servers 2008/12, Microsoft Active Directory & Group Policies, Microsoft Exchange 2007/13, VMware, Veritas Backup Exe, Voice over IP technology etc. 


You should also be able to evidence a strong awareness of new ICT technologies and how these benefit the organisation together with specialist knowledge of software engineering and development life cycles.


If you require any further information, or for an informal chat, please contact Peter Anderson, Technical Services Manager on tel: 01382 207277 or mobile: 07766697607.


This email address is being protected from spam bots, you need Javascript enabled to view it If you believe that your expertise and motivation make you suitable for this post, please download an application pack from our website - www.careinspectorate.com.  This email address is being protected from spam bots, you need Javascript enabled to view it Application forms must be returned by 5pm on Friday 30 September 2016.


See also:
Application form - MASTER (non Inspection Staff).doc