Application Support Developer

Location
Glasgow
Salary
£35k - 44k per year
Posted
13 Sep 2016
Closes
11 Oct 2016
Ref
PC65987
Contact
Peter Campbell
Contract Type
Permanent
Hours
Full Time

Support Developer – Glasgow, Scotland - £35-44k plus package.

This is an outstanding opportunity for a Support Developer/Developer to work in a complex software application support capacity for a Global Technology business.

To deliver specialised application support and deliver software solutions to a diverse customer portfolio of complex software and web solutions.


You will work as part of a centralised team providing advanced second, third and fourth line technical support to in-house applications (including on-line, real-time and network systems and components using high-level languages, database design techniques and platforms such as Java, C# and ASP).

 

The role requires an individual who is technically advanced in a number of products and technology areas and is considered a technical authority across one or more product areas. The roleholder will be developing towards subject matter expertise across specialised skill sets.It is anticipated that this role will comprise of a split of time between software support/maintenance, and development work

Duties Include


2nd, 3rd and 4th line technical support, performing analytical, problem solving, research and testing activities to resolve/fulfil requests at an advanced level to meet resolution/workaround targets
Conducts communication with customer and colleagues professionally
Responsible for maintaining, supporting and developing bespoke software for customers and products under supervision of senior support specialists and developers

Experience Required

Previous exposure and solid capability in a 2nd/3rd line Support role, supporting and maintaining bespoke and/or 3rd party software applications
Proven commercial experience of programming using object oriented languages (such as Java, C#)
Good knowledge and understanding of ITIL, specifically incident, problem and change processes
Basic understanding of relational databases and SQL
Commercial experience of programming scripting languages (such as Javascript)
Understanding of common system architectures
Excellent spoken and written English: able to explain issues clearly and in detail to senior external and internal technical resources, and senior external and internal business stakeholders to board level

Apply for Application Support Developer

Already uploaded your CV? Sign in to apply instantly

All answers are required

Apply
}

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on ScotCareers.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.