Anti Social Behaviour Officer (Night) (Temporary)
NLC7 20,874 - £23,547 plus appropriate payment for night shift working.
The Anti Social Service within North Lanarkshire has been redesigned to provide a responsive and proactive service to residents of North Lanarkshire. We are looking for dynamic and enthusiastic Anti Social Behaviour Officers to provide a front-line service at key service demand points during evenings and at night-time.
You will be based within Coatbridge but will be required to travel and work throughout North Lanarkshire. Working as part of a dedicated night team, lead by a Service Delivery Co-ordinator, you will provide a front-line service to a wide client group including tenants from local authorities and home owners in relation to all aspects of anti social behaviour including responding to call-outs, visiting complainers and offenders and taking appropriate intervention action at the time of the incident as necessary, witnessing anti social behaviour, monitoring noise levels and preparing evidence and taking appropriate action to resolve anti social behaviour.
As part of the holistic approach to tacking anti social behaviour, you will also be involved in other aspects of housing management, including mediation and support, rent arrears prevention and recovery, homelessness and allocations enquiries and estate management.
An SVQ Level 3 / HNC, or equivalent, in a relevant discipline and extended experience gained in a housing, investigation or public environment is essential. You should have a sound knowledge of housing related legislation and practice together with the ability to deal with conflict, good IT skills, good communication skills and report writing skills.
A current driving licence and access to a car is also essential, due to the geographical spread of the workload which will be undertaken outwith normal working hours.
The hours will be flexible to suit demand but you should be prepared to work a back/night time shift from Thursday to Sunday from approx 7pm – 3am or 4am. In return, you will enjoy enhanced allowances for working night-time and will be off work for 3 days from Mon-Wed each week.
The successful candidate will be required to obtain a basic criminal conviction through Disclosure Scotland.
This post is temporary for three months and maybe subject to review.
North Lanarkshire Council - Recruitment Charter
NLA01846 - Anti Social Behaviour Officer (Night) (Temporary).doc
PS 15 - Anti Social Behaviour Officer (Night Team).docx