Head Therapist - Mercure Aberdeen Ardoe House Hotel & Spa

05 Sep 2016
24 Sep 2016
Contract Type
Full Time
Head Therapist

Spa Natural

Mercure Aberdeen Ardoe House Hotel & Spa

As an Ambassador for the Spa Natural and the hotel your main roles are to provide excellent customer service to all guests using the Spa whilst maximising all sales opportunities.

You are a practicing Beauty Therapist with either an NVQ level 3 or VRG level 3.

The ability to work weekends is essential.

GBP10.50 per hour plus Retail commission of 10%

Main responsibilities:

Reporting to the Spa & Leisure Club Manager you will be responsible for the recruitment, training and motivation of a team of 10 therapists.

To perform beauty treatments to the highest standard.

To maximise the sale of beauty facilities through the management of the beauty diary system and staff rotas identifying peaks and troughs in the business and staffing accordingly.

Promotion of retail products and sales, repeat bookings and seasonal promotions.

Manage all aspects of beauty stock items including stocktaking, ordering and displays.

To ensure customer satisfaction at all times.

Be aware of company products, special offers and daily events.

The Mercure Ardoe House and Spa is everything you would expect of a 21st century luxury Hotel. In bringing the 19th century mansion up to date we have taken a great deal of care to ensure that it's grandeur and dignity is not disturbed.

Our Spa Natural includes an 18 metre swimming pool, steam room, sauna, hot tub, gym and aerobics studio as well as 5 beauty rooms, nail stations and caf?? area.

With 120 bedrooms, 6 event rooms and extensive grounds, no hotel in the North East can rival our capacity or ability to provide facilities and service to our varied clientele.

Benefits include transport to and from work, spa membership, contributory pension scheme, uniform, staff meals, global discounted hotel rates and two hotel breaks per year.