Collections Agent

Location
Glasgow, Scotland
Salary
£17000 - £18000 per annum
Posted
30 Aug 2016
Closes
27 Sep 2016
Ref
00058107
Contact
Recruitment Genius Ltd
Contract Type
Permanent
Hours
Full Time
£17,000 - £18,000 per annum + bonus

Rotational shift Pattern 9 - 7pm

Are you a highly motivated and driven individual? Do you want to build a successful career with the UK's market leader?

Due to a continued growth, this company is looking for an experienced collections agent to join the Arrears Team. The purpose of this role is to manage a portfolio of clients to assist in driving down the overall company arrears levels. Working within a team and a great working environment you will be responsible for:

- Dealing with inbound/outbound calls
- Updating cases on internal system
- Managing your own caseload
- Resolving arrears issues
- Providing solutions for clients

Skills required:
- Good objection handling skills
- Sound insolvency knowledge preferred but not essential
- Excellent customer care skills
- Ability to work on own initiative as well as good team interaction
- Adopting a friendly attitude
- Ability to prioritise and adhere to strict deadlines/targets
- Good timekeeping skills

What they offer:
- Excellent monthly bonus scheme
- City Centre location
- Career progression opportunities